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Kusuma Indawati HALIM(Universitas Widya Dharma Pontianak)
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Abstract

Purpose: This study's objective is to examine the impact of firm-specific and macroeconomic factors on the business performance of non-cyclical and cyclicals sectors in Indonesian listed firms. The evaluation of business performance holds paramount importance for the achievement and long-term viability of a company. Research Design Data and Methodology: The data for 61 non-cyclicals sector companies and 57 cyclicals sector companies was gathered over a 4-year period from 2018–2021. The model integrates firm size, leverage, and sales growth as firm-specific factors, with real GDP growth and inflation rate as macroeconomic variables. ROA and ROE are indicators of a firm's business performance. The regression models are estimated using the distribution of a dynamic approach with Arellano-Bond Panel Generalized Method of Moments (GMM) estimation. Results: The results of the pooled sample indicate that the historical ROA and ROE have a positive relationship with the business performance of all sectors, including both non-cyclical and cyclical industries. The ROE of non-cyclical enterprises is primarily influenced by firm-specific characteristics and macroeconomic influences. Conclusion: To ensure the successful implementation of the distribution of a dynamic approach towards enhancing corporate business performance, organizations need to take into account a combination of firm-specific factors and macroeconomic factors.

Woo-Jun JANG(Sangmyung University) ; Min-Ho CHANG(Sangmyung University)
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Abstract

Purpose: The main aim of this study is to analyze and suggest new online music distribution models targeted to facilitate the development of the Korean Wave (Hallyu) music market in all locations of the world. Through a close analysis of the prevailing distribution models, the unique challenges of the K-pop market, and the trends in new technologies, Research design, data and methodology: To address the issue of how the online music distribution market could be domesticated for the Korean music industry, a systematic review of the previous studies was conducted. The use of the PRISMA approach was followed so that an accurate and transparent method for choosing the studies is maintained. Results: According to the investigation of literature analysis, the online distribution strategy may consist of four key plannings as follows, 1. Leveraging Social Media and User-Generated Content Platforms, 2. Embracing Immersive and Interactive Experiences, 3. Fostering Direct-to-Fan Connections and Monetization, 4. Harnessing Artificial Intelligence and Big Data Analytics. Conclusions: Finally, collaboration and strategic partnerships will be vital. The Korean music companies should seek to cooperate with the technology companies, social media platforms, and the global music streaming services so that they can grow their market, acquire new technologies, and to better their online distribution strategies.

Wahyuddin Muhammad ABDULLA(Alauddin State Islamic University) ; Muh IKBAL(Alauddin State Islamic University, Makassar, Indonesia) ; Raodahtul JANNAH(Alauddin State Islamic University) ; ManrimawagauAndi Yustika BAYAN(Alauddin State Islamic University) ; Hadriana HANAFIE(STIE Wira Bhakti Makassar)
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Abstract

Purpose: This study aims to analyze the distribution of the audit committee, independent board of commissioners, and institutional ownership on earnings quality with strengthening earnings growth. Research Design data and Methodology: This quantitative research uses a comparative causal approach. The research population is manufacturing companies in the basic and chemical industry sector listed on the Indonesia Stock Exchange in 2016-2022. Samples were obtained as many as 112 using purposive sampling method. The analysis technique to test the hypothesis uses multiple linear regression tests and moderation tests with an absolute difference approach. Results: The results showed that the audit committee and board of commissioners provide a significant positive distribution on earnings quality, while institutional ownership provides a significant negative distribution on earnings quality. Earnings growth strengthens the distribution of the audit committee and independent board of commissioners on earnings quality. However, earnings growth does not strengthen the distribution of institutional ownership on earnings quality. Conclusions: Audit oversight from the audit committee and management performance oversight from the independent board of commissioners improve earnings quality credibility. Management oversight from institutional ownership reduces earnings quality. The interaction of earnings growth with maximum supervision can improve earnings quality, except for supervision from institutional ownership.

Moon-Jeong KIM(Keimyung University) ; Woo-Je CHO(Sangmyung University)
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Purpose: The current research investigates historical and future trends of tourist distribution channels in the tourism services business. The research examines historical patterns, current shifts, and new technologies in electricity distribution to offer insight into the distribution dynamics and advice for companies and regulators. Research design, data and methodology: The research in this case specifically employed the PRISMA approach when it comes to the data collection and research methodology. (PRISMA). The process is specifically made up of four steps, such as (1) Identification of Relevant Studies, (2) Screening and Selection Procedures, (3) Data Synthesis and Analysis, and (4) Reporting of Findings. Results: The fast-changing technology offers all opportunities to innovate the sector of tourism services. These upcoming technologies are not just reconstructing the way customers interact and operate but they are also creating room for development. Besides “the utilization of new technologies such as artificial intelligence, augmented reality, virtual reality, and blockchain, the current state of tourism distribution channels also implies some other possible consequences. Conclusions: These research results show that we should not be reluctant about adopting new technologies, we should expand direct booking systems, promote eco-friendly tourism, and use data analytics in order to provide personalized experiences.

Irfan BUDIONO(Sekolah Tinggi Agama Islam Idrisiyyah (STAI Idrisiyyah)) ; Gromyko BONGSO(Bina Nusantara University)
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Purpose: Trade in small and medium businesses must improve innovation performance before and after the COVID-19 pandemic. The requirement for rapid innovation is being able to compete and survive post-pandemic. This research attempts to investigate the influence of organizational forgetting, knowledge management, and business agility in distributing innovation performance improvements to SMEs in Tasikmalaya, Indonesia. Research design, data and methodology: In this research, a structural equation modeling approach with SmartPLS was applied. This research used 221 Tasikmalaya SMEs as samples. The findings of this study show that SMEs are still underrepresented in technological advancement. Results: Organizational forgetfulness does not have a significant impact on innovation performance, nor does it have an indirect impact through knowledge management. Business agility, on the other hand, has a significant indirect effect on innovation performance. Knowledge management does not have a significant and direct impact on innovation performance, but business agility has a significant impact. Conclusions: Efforts to enhance SMEs' trade must be willing to challenge the status quo or abandon knowledge that is no longer relevant to current developments to improve business agility and innovation. Technology-oriented SMEs can quickly become agile by implementing organizational forgetting. SME owners must be willing to adapt to technological advances to adopt organizational forgetfulness.

Soohyo KIM(Sogang University) ; Changjoon LEE(University of Ulsan) ; ByoungChun HA(Sogang University)
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Purpose: This study explores the effect on supply chain agility and logistics performance of building mutual trust between manufacturing companies that have adopted supply chain management. Previous studies has categorized trust into affective and cognitive types, and speed, flexibility, and responsiveness are recognized as subfactors of supply chain agility. Methodology: A survey gathered responses from employees of domestic manufacturing firms with supply chain management implementations. 254 valid responses underwent statistical analysis using structural equation modeling (SPSS 23.0 and AMOS 23.0). Results: Affective trust positively influences speed and responsiveness but not flexibility. Cognitive trust positively affects speed, flexibility, and responsiveness. Supply chain agility positively impacts logistics performance. However, neither affective nor cognitive trust significantly influences logistics performance. Conclusions: The study suggests that cognitive trust based on capabilities is more important than affective trust for flexibility in corporate relationships, a subfactor of supply chain agility. However, trust alone cannot enhance corporate performance. This research is significant as it examines the roles of trust and agility in the context of the COVID-19 pandemic, which has exacerbated the manufacturing business environment.

Tae-Chang RYU(Woosong University) ; Sang-Mok KIM(Kyunghee University) ; Yong-Suk SON(Gyeonggi-Do Provincial Government)
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Purpose: As the sales performance of rechargeable card-type Onnuri gift certificates, which was first implemented in 2023, fails to meet the government's target value, it aims to use it as primary data necessary to achieve the sales target of Onnuri gift certificates conducted by the government based on scientific predictions in 2024. Research design, data, and methodology: To measure the sales forecast of Onnuri gift certificates in the first quarter of 2024 based on time series data, we tried to predict through scientific methods and present the result of making decisions through simple expansion, one of the operations research methods. Results: The sales forecast for January 2024 is expected to increase by 1.7% from the previous month, with a sales forecast of 235 billion won. From February, it was expected to show a decline and sell 211.5 billion won. It was predicted that 190.4 billion won would be sold in March and 171.3 billion won in April. Conclusion: Through short-term predictions, we presented meaningful prediction results for preparing strategies for the first quarter 2024. The budget for selling Onnuri gift certificates in the first quarter of 2024 was forecast to be KRW 808.2 billion, and the average sales performance was predicted to be 202.1 billion.

Agus SALIM HR(Fakultas Ekonomi dan Bisnis (FEB), Universitas Muhammadiyah Makassar) ; Murtiadi AWALUDDIN(Universitas Islam Negeri Alauddin Makassar) ; Asriati ASRIATI(Universitas Muhammadiyah Makassar) ; Mutakallim SIJAL(Universitas Islam Negeri Alauddin Makassar)
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Purpose: This study aims to analyze distribution of work ethic factors in moderating the influence of Locus of Control on Employee Performance at PDAM (Regional Water Utility) Makassar City. Research design, data and methodology: The sample uses a purposive sampling method with a number sample as many as 35 respondents in PDAM Makassar City. The data collection method used is giving questionnaires to employees in accordance with the research conducted. Data analysis was carried out using multiple linear regression analysis tests and moderated regression analysis with an absolute difference value approach. Results: Locus of control has a positive and significant effect on employee performance and distribution of work ethics are able to moderate the influence of locus of control on employee performance in PDAM Makassar City. Conclusion: when locus of control increases it will be followed by an increase in employee performance, and also equal distribution of work ethic will strengthen the influence of locus of control on employee performance at PDAM Makassar City. Work ethic values that can be implemented include determining work ethic values , clear communication to evaluation and adjustment. The limitation of this research is that it only uses respondents from civil servants and needs further development.

Sang-Seol HAN(Dankook University) ; Yu-Jin JANG(Dankook University)
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Purpose: This study examines short-platform content that is becoming more popular on social media. This study investigates the relationship between short-platform content experience, consumer participation behavior, and consideration set. Furthermore, the mediating effect on empathy factors was confirmed during consumers’ experience with short-form content. Data and methodology: Prior studies were reviewed, and hypotheses were developed. Consumers who had watched and shared short-form content within the previous three months were targeted to achieve the study’s goal. A structured questionnaire was used to conduct the survey. Results: First, users of short-platform content with practical, playful, and emotional value did not confirm a positive effect on consumer participation behavior. However, short-platform content with social value positively impacted consumer participation behavior. Second, consumer participation in short-platform content was confirmed to positively affect the consideration set. Third, in terms of the mediating effect of empathy factors, short-platform content with practical, social, and emotional values partially mediates consumer participation behavior, whereas short-platform content with playfulness value completely mediates consumer participation behavior. Conclusions: This study’s findings have academic and practical implications for the marketing field. The study highlights the value of usability in expanding short-platform channels.

Muhammad FACHMI(STIE Amkop Makassar) ; Zulkifli SULTAN(Universitas Terbuka) ; Yusrab Ardianto SABBAN(STIE Amkop Makassar) ; Syafruddin SYAFRUDDIN(Universitas Muhammadiyah Bima)
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Purpose: The main objective of this research is to encourage the increase of local MSME businesses through the sustainable tourism sector in South Sulawesi by proposing a research model that focuses on increasing revisit intention. This, in turn, is expected to stimulate local trade and strengthen tourism attractiveness. Research design, data and methodology: A quantitative research method involving 190 domestic tourist respondents was employed, utilizing a questionnaire for data collection. Structural Equation Modeling (SEM) analysis through AMOS software was applied, and the Sobel test to assess indirect effects. Results: The research findings indicate that memorable customer experiences and travel motivations significantly influence destination image. However, travel motivation does not significantly affect revisit intention. Furthermore, memorable customer experiences and destination image significantly impact revisit intention. Notably, destination image plays a significant mediating role in the relationship between travel motivation and increased revisit intention. Conclusions: Memorable customer experiences and travel motivations directly contribute to the formation of a more positive destination image. Furthermore, memorable customer experiences drive the revisit intention, but travel motivation is not significant. Memorable customer experiences only influences revisit intention through the formed destination image. Additionally, the improvement of memorable customer experience and destination image increased revisit intention.

Myeongeun PARK(Jeonbuk National University) ; Soye YOU(Jeonbuk national university) ; Xianxia WU(Jeonbuk National University)
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Consumers have become more interested in eating organic food in recent decades because of the effect of merchants' advertising. Eating organic food is also shown to strengthen immunity, especially during the recent COVID-19 pandemic. However, encouraging consumers to purchase organic food in stores is a significant challenge for retail business. Consumers may find it more difficult to choose organic food retailers than to purchase conventional goods. This is because of the uncertainty characterizing the process of selecting organic food retailers, despite the growing rivalry across supermarket chains that sell organic goods. This study explores how consumers’ perceived image (social responsibility and ability image) of organic food stores affects consumer loyalty. We confirm the moderating influence of value co-creation activity and consider consumers' perceived values (social, emotional, and quality) regarding organic food stores. Based on structural equation modeling, the findings of the study demonstrate that store image positively impacts store loyalty, and that the mediator and perceived value affect the relationship between the two variables. A SmartPLS Bootstrapping test reveals that the relationship between store loyalty and the perceived image of organic food stores is moderated by consumers' value co-creation behavior.

Yeni SUMANTRI(Universitas Brawijaya) ; Femiana GAPSARI(Universitas Brawijaya) ; Gunawan HADIKO(Ministry of Industry, Indonesia)
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Purpose: Increasingly limited environmental resources encourage all sectors to implement robust distribution systems, including Logistics Service Provider (LSP) as a company that manages customer logistics activities. However, efforts to achieve a robust distribution system have many challenges. To overcome these challenges, as a first step, LSP needs to classify and analyze the challenges faced and find solutions. Knowledge of the challenges in managing robust logistics is still not widely researched in developing countries. This paper explores existing research gaps in the region. Research design, data and methodology: The research enquiries used are a questionnaire and in-depth interviews. In the field study, surveys, observations, interviews related to robust logistics implementation in the LSP were carried out. Results: The results of the study show that although robust logistics is recognized as very important, understanding among LSPs is still very diverse. The main challenges found in this study come from the economic aspect and the internal conditions of the organization. Conclusion: LSP is advised to carry out internal strengthening of the company, especially for economic and organizational aspects therefore they can implement robust and sustainability practices more intensively. LSP needs to have good financial support in order to implement the aspects on an ongoing basis.

Felicia HERMAN(Bina Nusantara University) ; Ricardo INDRA(Bina Nusantara University) ; Kurniawati KURNIAWATI(Bina Nusantara University) ; Michael CHRISTIAWAN(Bina Nusantara University) ; Muhammad ARAS(Bina Nusantara University)
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The furniture retail industry has a huge potential for growth in Indonesia. Due to Indonesia’s vast natural resources, furniture designers, makers, and retailers are given ease of access. The research analyzes the influence of service quality, promotion, product, and price on brand image and purchase intention in the Indonesian furniture retail industry. The variables used are service quality, promotion, product, price, brand image, and purchase intention. This research is cross-sectional research, which will be conducted among the furniture retail industry consumers in Indonesia, from the Instagram followers of a community as of 31 July 2023 with 837.5 thousand followers. The tools that will be used are surveys, conducted according to the sample size and processed using SMARTPLS 4 and the SEM-PLS model. The findings urge that some variables have a significant influence on purchase intention directly but become less significant when influenced by brand image. Some variables can influence purchase intentions significantly through brand image, even if the certain variable did not have a significant influence on purchase intention directly. By knowing the significance of the variables towards brand image and purchase intention, ones with major influence can be implemented as a strategy to improve marketing in Indonesian retailers.

HyeonMi YOO(Ansan University) ; Se Hun LIM(상지대학교)
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Purpose: The aim of this study is to explore the psychological characteristics of mobile shopping users within mobile environment contexts. Research design, data and methodology: A conceptual framework based on shopping satisfaction theory was developed, and a research model was proposed to examine the relationships between emotional control (EC), emotional practice (EP), prudential buying tendency (PBT), prudential buying urge (PBU), prudential buying behavior (PBB), and mobile shopping satisfaction (MSS) in mobile distribution channels. To validate the research model, 125 survey responses from mobile shoppers were collected, and the relationships among EC, EP, PBT, PBU, PBB, and MSS were analyzed using the PLS structural equation model. Results: The empirical analysis revealed that EC did not impact PBT, EP had a significant effect on PBT. Furthermore, PBT influenced both PBU and PBB, and PBU had a significant effect on PBB. Finally, this study discovered PBB influences MSS. Conclusions: This study provides the relationships among EC, EP, PBT, PBU, PBB, and MSS and valuable insights for enhancing consumer shopping satisfaction in mobile distribution channels. Its theoretical contributions include proposing a basis for personalized and differentiated mobile CRM for mobile commerce companies and encouraging further research on prudent purchasing within mobile commerce studies.

Ricardo INDRA(Binus University)
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Purpose: The primary purpose of this study is to examine the influence of the Technology Acceptance Model (TAM) on the use of mobile money in Indonesia. The acceptance of technology has brought changes to society where the application of technology is aimed at getting the best way out of the various existing alternatives. There are two categories of electronic money: chip-based and server-based electronic money. Server-based electronic money is found on mobile phones. The Indonesian government has encouraged the use of electronic money and launched Less Cash Society to create a secure, efficient, and smooth payment system. Research design, data, and methodology: This study focuses on server-based electronic money users to collect quantitative data. The tools that will be used are surveys conducted according to the sample size and processed using SEM LISREL 8.70. Results: Based on these data, the results show that each of the TAM's fundamental elements has a significant impact. Perceived Ease of Use and Perceived Usefulness are able to encourage Attitude Toward Using and Behavioral Intention to Use towards Actual Use. Conclusions: The distribution of mobile money has a positive impact on society. Hence, mobile money providers must continue to simplify access—recommendations made to strengthen the acceptance of mobile money via Perceived Ease of Use and Perceived Usefulness.

AthiraAdzra ARIEF(Bina Nusantara University) ; Indah PUSPITARINI(Bina Nusantara University) ; GiovanFarell ABRAHAMS(Bina Nusantara University) ; Ricardo INDRA(Bina Nusantara University) ; La MANI(Bina Nusantara University)
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Purpose: This research is a quantitative study aimed at determining the influence of brand experience and brand image on brand equity through brand loyalty in the distribution in Coworking Space industry. Research design, data and methodology: The analytical method employed in this research is Partial Least Squares Structural Equation Modeling (PLS-SEM). The study utilizes a quantitative approach and data were collected through online questionnaire distribution using Google Forms among Coworking Space users, with a total of 68 respondents representing the research population. The data was analyzed using PLS-SEM to examine the relationships between the variables under investigation. Results: The research findings indicate that brand experience has a significant effect on brand loyalty. Brand experience has significant effect on brand equity. Brand image has significant effect on brand loyalty. Brand image has significant effect on brand equity. Brand loyalty has significant effect on brand equity. Conclusions: The research findings indicate that brand experience has a significant effect on brand loyalty. Brand experience has significant effect on brand equity. Brand image has significant effect on brand loyalty. Brand image has significant effect on brand equity. Brand loyalty has significant effect on brand equity.

Indah PUSPITARINI(Bina Nusantara University) ; Ricardo INDRA(Bina Nusantara University) ; La MANI(Bina Nusantara University) ; Feby LARASATI(Bina Nusantara University) ; AthiraAdzra ARIEF(Bina Nusantara University)
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Purpose: Shopee, Indonesia's most frequently visited marketplace in Nov 2023, had 427.2 million visits. Supported by the live streaming feature, Shopee has become the most widely used online shopping platform, with an 83.4% share in 2022. Several factors such as brand trust and promotions significantly affected Shopee's dominance and purchasing decisions. This research aims to investigate the effect of cosmetic product distribution, brand trust, and promotions on purchasing decisions, considering gender and age as control variables. Research design, data and methodology: A quantitative approach using a survey research method with a sample of 150 respondents who were followers of the Shopee ESQA Cosmetics account, obtained through the Yamane formula. Data was collected via an online questionnaire. The data analysis technique used in this study was PLS-SEM with the Smart PLS software. Results: The results of this research indicate a significant effect of distribution of cosmetics products, brand trust, promotions, gender, and age as control variables on the purchase decision variable. Conclusions: The distribution of cosmetic products, brand trust and promotions have a positive and significant impact on purchase decisions during live streaming on Shopee, and control variables (gender and age 36-45) have a positive and significant influence on purchase decisions.

The Journal of Distribution Science