바로가기메뉴

본문 바로가기 주메뉴 바로가기

The Korean Journal of Woman Psychology

메뉴

"The Role of Goal Instability and Resolving Style of Problems Between Nurses' Job Stressors and Emotional Exhaustion"

Abstract

This study examined the effects of job stress, resolving style of problems, and goal instability on nurses' emotional exhaustion. The study also examines resolving style of problems, and goal instability may mediate the relationship between job stress and emotional exhaustion. To this end, a survey was conducted with hospital nurses. The survey included a total of 320 nurses from 4 general hospitals located in Gwangju city. The main findings of this study are as follows: Firstly, the levels of nurses' emotional exhaustion were predicted in terms of age. Secondly, the levels of nurses' emotional exhaustion were predicted in terms of job stress. Thirdly, after controlling the job stress effect, the levels of nurses' emotional exhaustion were predicted in terms of goal instability. Fourthly, suppressive coping style and goal instability were found to play a mediating role in the relationship between job stress and emotional exhaustion. The present study provides intervention strategies and training skills for reducing burnout rates in nurses via field research.

keywords
간호사, 직무스트레스, 소진, 목표불안정성, 문제해결양식, 억제적 대처 양식, Nurses, Job stress, Emotional exhaustion, Goal instability, Resolving style of problems, Suppressive coping style

Reference

1.

권덕화, 고효정 (2003). 종합병원 일반간호사의 근무지 이동과 관련된 직무스트레스 및 이직의도. 간호행정학회지, 9(1), 141-150.

2.

김교헌, 박창남, 전겸구 (2004). 한국판 직무스트레스척도의 개발: 연구 Ⅰ. 한국심리학회지: 건강, 9(2), 415-440.

3.

김정인 (1997). 부적 정동과 사회적 기대가 직무 스트레스와 그 결과에 미치는 영향. 중앙대학교 박사학위 논문.

4.

박재순 (2002). 병원근무 간호사의 소진과 영향요인, 여성간호학회지, 8(4), 550-558.

5.

박현숙, 배영주, 정선영 (2003). 정신간호사의 분노표현양식과 소진에 관한 연구. 정신간호학회지, 2(3), 235-244.

6.

윤숙희 (2004). 조직관리특성과 직무특성이 직무스트레스 및 조직효과성에 미치는 영향.: 임상간호사를 중심으로. 한국심리학회지: 산업 및 조직, 17(3), 451-466.

7.

이미라, 소희영, 안은경, 김태숙 (1998). 스트레스 결과변수의 결정요인으로서의 강인성에 관한 연구: 간호사의 소진을 중심으로. 대한간호학회지, 28(3), 583-590.

8.

이자영, 남숙경, 박희락, 김동현, 이미경, 이상민 (2008). 상담경과 소진과의 관계: 한국과 미국상담자 비교연구. 한국심리학회지: 상담 및 심리치료, 20(1), 23-42.

9.

Baron, R. M,. & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182.

10.

Bekker, M. H. J., Croon, M. A. & Bressers, B. (2005). Child care involvement, job characteristics, gender and work attitudes as predictors of emotional exhaustion and sickness absences. Work & Stress, 19, 221-237.

11.

Bentler, P. M. (1990). Comparative fit indices in structural models. Psychological Bulletin, 107, 238-246.

12.

Browning, L., Ryan, C., Thomas, S., Greenberg M. & Rolniak, S. (2007). Nursing speciality and burnout. Psychology, Health & Medicine, 12, 248-254.

13.

Ceslowitz, S. B. (1989). Burnout and coping strategies among hospital staff nurses. Journal of Advanced Nursing, 14, 553-557.

14.

Chiriboga, D. A. & Bailey, J. (1986). Stress and burnout among critical care and medical surgical nurses: a comparative study. Critical Care Quarterly, 9, 84-92.

15.

Cordes, C. L., & Dougherty, T. W. (1993). A review and an integration of research on job burnout. Academy of Management Review, 18, 621-656.

16.

De Jonge, J., Janssen, P. P. M., & Van Breukelen, G. J. P. (1996). Testing the demand- control-support model among health care professionals: a structural equation model. Work & Stress, 10, 209-224.

17.

Demerouti, E., Bakker, A. B., Nachreiner, F. & Schaufeli, W. B. (2000). A model of burnout and life satisfaction amongst nurses. Journal of Advanced Nursing, 32, 454-464.

18.

Ewers, P., Bradshaw, T., McGovern, J. & Ewers, B. (2002). Does training in psychosocial interventions reduce burnout rates in forensic nurses? Issues and Innovation in Nursing Education, 37, 470-476.

19.

Farrington, A. (1997). Strategies for reducing stress and burnout in health care workers. British Journal of Nursing, 6, 44-49.

20.

Gross, J. J. (1998). Antecedent-and response- focused emotion regulation: Divergent consequences for experience, expression, and physiology. Journal of Personality and Social Psychology, 74, 224-237.

21.

Heppner, P. P., Cook, S. W., Wright, D. M., & Johnson, W. C., Jr. (1995). Progress in resolving problems: A problem-focused style of coping. Journal of Counseling Psychology, 42, 279-293.

22.

Hodapp, V., Bongand, S. & Heiligentag, U. (1992). Active coping, expression of anger, and cardiovascular reactivity. Personality and Individual Differences, 13, 1069-1076.

23.

Howell, D. C. (2002). Statistical methods for psychology (5th ed). Pacific Grove, CA: Duxbury.

24.

Jöreskog, K. G., & Sörbom, D. (1993). LISREL 8 user's reference guide. Chicago: Scientific Software International.

25.

Kline, R. B. (1998). Principles and practice of structural equation modeling. New York: Guilford Press.

26.

Lee, R. T., & Ashforth, B. E. (1996). A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied Psychology, 81, 123-133.

27.

Leiter, M. P. (1993). Burnout as a developmental process: Considerations of models. In W. B. Schaufeli, C. Maslach & T. Marek (Eds.), Professional burnout: Recent developments in theory and research (pp.237-250). Washington, DC: Taylor & Francis.

28.

Leiter, M. P., & Maslach, C. (2001). Burnout and health. In A. Baum, T. Revenson,, & J. Singer (Eds..), Handbook of Health Psychology. Hilsdale, NJ: Lawrence Erlbaum.

29.

Mills, P. J., Schmeider, R. H. & Dimsdale, J. E. (1989). Anger assessment and reactivity to stress. Journal of Psychosomatic Research, 33, 379-382.

30.

Marsh, H. W., Balla, J. R., & McDonald, R. P. (1988). Goodness-of-fit indexes in confirmatory factor analysis: The effect of sample size. Psychological Bulletin, 103. 391-411.

31.

Maruyama, G. M. (1998). Basics of structural equation modeling. Thousand Oaks: Sage Publication.

32.

Maslach, C., & Jackson, S. E. (1986). Maslach Burnout Inventory Manual(2nd ed.). Palo Alto, CA: Consulting Psychologists Press

33.

Maslach, C. & Leiter, M. (1999). Burnout and engagement in the workplace. A contextual analysis. Advances in Motivation and Achievement, 11, 275-302.

34.

Maslach, C., Schaufeli, W. B. & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52, 397-422.

35.

Montgomery, A. J., Panagopolou, E., Wildt, M., & Meenks, E. (2006). Work-family interference, emotional labor and burnout. Journal of Managerial Psychology, 21, 36-51.

36.

Nurmi, J. E. & Salmela-Aro, K. (2002). Goal construction, reconstruction and depressive symptomatology in a life span context: The transition from school to work. Journal of Personality, 70, 385-420.

37.

Pines, A. (1993). Burnout: An existential perspective. in W. Schaufeli, C. Maslach, & T. Marrek, (Eds.), Professional burnout: Recent development in theory and research. Washington, DC: Taylor & Francis.

38.

Pines, A. M. (2002). A psychoanalytic existential approach to burnout: demonstrated in the cases of nurse, a teacher and a manager. Psychotherapy: Theory/Research/Practice/Training, 39, 103-113.

39.

Pines, A. M. & Keinan, G. (2005). Stress and burnout: The significant difference. Personality and Individual Difference, 39, 625-635.

40.

Preacher, K. J., & Hayes, A. F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, & Computers, 36, 717- 731.

41.

Robinson, S. E., Roth, S. L., Keim, J., Levenson, M., Flentje, J. R. & Bashor, K. (1991). Nurse burnout: work related and demographic factors as culprits. Research in Nursing and Health, 14, 223-228.

42.

Robbins, S. B., Payne, E. C., & Chartrand, J. M. (1990). Goal instability and later life adjustment. Psychology and Aging, 5, 447-450.

43.

Salmela-Aro, K., Naatanen, P. & Nurmi, J.-E. (2004). The role of work-related personal projects during two burnout interventions: a longitudinal study. Work & Stress, 18, 208-230.

44.

Salmela-Aro, K. & Nurmi, J.-E. (2004). Employees' motivational orientations and well-being at work. Journal of Change Management, 17, 471-489.

45.

Shirom, A. (1989). Burnout in work organizations. In C. L. Cooper, & I. Robertson (Eds.), International Review of Industrial and Organizational Psychology. New York: Wiley.

46.

Shirom, A. (2005), Reflections on the study of burnout. Work & Stress, 19, 263-270.

47.

Spielberger, C. D., Vagg, P. R. (1999). JSS: Job Stress Survey. Professional Manual. Odessa, FL: Psychological Assessment Resources.

48.

Steiger, J. H. (1990). Structural model evaluation and modification: An interval estimation approach. Multivariate Behavioral Research, 25, 173-180.

49.

Wright, T. A., & Bonett, D. G. (1997). The contribution of burnout to work performance. Journal of Organizational Behavior, 18, 491-499.

50.

Zapf, D., Seifert, C., Schmutte, B., Mertini, H. & Holz, M. (2001). Emotion work and job stressors and their effects on burnout. Psychology and Health, 16, 527-545.

51.

Zapf, D., Vagg, C., Seifert, C., Mertini, H. & Isic, A. (1999). Emotion work as a source of stress. The concept and development of an instrument. European Journal of Work and Organizational Psychology, 8, 371-400.

The Korean Journal of Woman Psychology