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Muslim Consumer’s Identification with and Loyalty to Halal Brand

The Journal of Distribution Science / The Journal of Distribution Science, (P)1738-3110; (E)2093-7717
2018, v.16 no.8, pp.29-37
https://doi.org/https://doi.org/10.15722/jds.16.8.201808.29
Choi, Nak-Hwan
Rahman, Md Mostafizur
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Abstract

Purpose - This research aimed at exploring the mediation role of Muslim's identification with halal brand in the effects of the congruity between Islamic self and halal brand and Islamism commitment on the loyalty to the brand. Research design, data, and methodology - A single factor design was employed. A total of 199 undergraduate, graduate students or office workers in Bangladesh participated in main survey to finish the questionnaire. Structural equation model analysis was used to verify hypotheses. Results - The results of verifying hypotheses were as followings. First, the Muslim's identification with halal brand positively affected on the loyalty to the halal brand. Second, Both Muslim's commitment to Islamism and the congruity between Islamic self and halal brand positively affected on the identification with the halal brand. Third, mediation analysis showed the partial mediation role of Muslim's identification with halal brand in the effects of the Islamism commitment on the loyalty to the halal brand, and there was the full mediation role of the Muslim's identification in the effect of the congruity on the loyalty. Conclusions - Marketers should build the congruity between Islamic self and their halal brand and promote Islamism commitment to induce the loyalty to the halal brand from Muslim.

keywords
Brand Loyalty, Commitment, Congruity, Halal Brand, Identification

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The Journal of Distribution Science