바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

  • P-ISSN1738-3110
  • E-ISSN2093-7717
  • SCOPUS, ESCI

Muslim Consumer’s Identification with and Loyalty to Halal Brand

The Journal of Distribution Science / The Journal of Distribution Science, (P)1738-3110; (E)2093-7717
2018, v.16 no.8, pp.29-37
https://doi.org/https://doi.org/10.15722/jds.16.8.201808.29
Choi, Nak-Hwan
Rahman, Md Mostafizur

Abstract

Purpose - This research aimed at exploring the mediation role of Muslim's identification with halal brand in the effects of the congruity between Islamic self and halal brand and Islamism commitment on the loyalty to the brand. Research design, data, and methodology - A single factor design was employed. A total of 199 undergraduate, graduate students or office workers in Bangladesh participated in main survey to finish the questionnaire. Structural equation model analysis was used to verify hypotheses. Results - The results of verifying hypotheses were as followings. First, the Muslim's identification with halal brand positively affected on the loyalty to the halal brand. Second, Both Muslim's commitment to Islamism and the congruity between Islamic self and halal brand positively affected on the identification with the halal brand. Third, mediation analysis showed the partial mediation role of Muslim's identification with halal brand in the effects of the Islamism commitment on the loyalty to the halal brand, and there was the full mediation role of the Muslim's identification in the effect of the congruity on the loyalty. Conclusions - Marketers should build the congruity between Islamic self and their halal brand and promote Islamism commitment to induce the loyalty to the halal brand from Muslim.

keywords
Brand Loyalty, Commitment, Congruity, Halal Brand, Identification

Reference

1.

Abdul, M., Ismail, H., Hashim, H., & Johari, J. (2009). Consumer decision-making process in shopping for halal food in Malaysia. China-USA Business Review, 8(9), 40-48.

2.

Alserhan, B. A. (2010a). On islamic branding: brands a good deeds. Journal of Islamic Marketing, 1(2), 101–105.

3.

Alserhan, B. A. (2010b). Islamic branding: A conceptualization of related terms. Journal of Brand Management, 18(1), 34-49.

4.

Arnould, E. (2000). A theory of shopping / shopping, place, and identity. Journal of Marketing, 64(1), 104-106.

5.

Bhattacharya, C. B., Rao, H., & Glynn, M. A. (1995). Understanding the bond of identification – An investigation of its correlates among art-museum Members. Journal of Marketing, 59(4), 46-57.

6.

Bhattacharya, C. B., & Sen, S. (2003). Consumer–company identification: A framework for understanding consumers' relationships with brands. Journal of Marketing, 67(2), 76–88.

7.

Bonne, K., & Verbeke, W. (2008). Religious values informing halal meat production and the control and delivery of halal credence quality. Agriculture and Human Values, 25(1), 35-47.

8.

Brewer, M. B. (1991). The social self: On being the same and different at the same time. Personality and Social Psychology Bulletin, 17(5), 475-82.

9.

Choi, B. N., Lee, H. H., & Yang, H. C. (2014). Impacts of value inclination and self-expressive consuming propensity upon eco-friendly product purchasing intention. East Asian Journal of Business Management, 4(4), 39-49.

10.

Choi, H., & Leonard, R. N. (2016). Congruity effects and moderating influences in nutrient-claimed food advertising. Journal of Business Research, 69(9), 3430–3438.

11.

Choi, N. H.. Park. S. M., & Lim, A. Y. (2018). Roles of consumer’s social relationship and perceived justice type on service recovery satisfaction. International Journal of Industrial Distribution & Business, 9(1), 77-88.

12.

Choi, N. H., & Dhakal, A. (2017). Roles of power state and message types on restaurant store brand attitude. Journal of Distribution Science, 15(10), 5-14.

13.

Deaux, K. (1991). Social identities: Thoughts on structure and change, in the relational self: Theoretical convergences, in Psychoanalysis and Social Psychology, (ed.), R. C. Curtis (pp. 77-93), New York, NY: Guilford Press.

14.

Escalas, J. E. (2004). Narrative processing: Building consumer connections to brands. Journal of Consumer Psychology, 14(1/2), 168–180.

15.

Escalas, J. E., & Bettman, J. R. (2003). You are what they eat: The influence of reference groups on consumers' connections to brands. Journal of Consumer Psychology, 13(3), 339–348.

16.

Escalas, J. E., & Bettman, J. R. (2009). Self-brand connections: The role of reference groups and celebrity endorsers in the creation of brand meaning. In D. J. MacInnis, C. W. Park, & J. R. Priester (eds.), Handbook of Brand Relationships (pp. 107–123). Armonk, NY: M.E. Sharpe.

17.

Forehand, M. R., & Deshpande´, R. (2001). What we see makes us who we are: Priming ethnic self-awareness and advertising response. Journal of Marketing Research, 38(3), 336-48.

18.

Forehand, M. R., Deshpandé, R., & Reed, A., II (2002). Identity salience and the influence of differential activation of the social self-schema on advertising response. Journal of Applied Psychology, 87(6), 1086–1099.

19.

Fournier, S. (2009). Lessons learned about consumers' relationships with their brands. In D. J. MacInnis, C. W. Park, & J. R. Priester (eds.), Handbook of Brand Relationships (pp. 5–23). Armonk, NY: M.E. Sharpe.

20.

Hoyer, W. D., MacInnis, D. J., & Pieters, R. (2013). Consumer Behavior (6th ed.). Mason, OH: South Western, Cengage Learning.

21.

Jallad, N. A. (2008). The Concepts of al-halal and al-haram in the arab-muslim culture: A translational and lexicographical Study. Language Design, 10, 77-86.

22.

Jung, M.-H. (2017). A study of family cohesion on self-regulation ability of the elderly. International Journal of Industrial Distribution & Business, 8(6), 51-60.

23.

Kettle, K. L., & Häubl, G. (2011). The signature effect: Signing influences consumption-related behavior by priming self-identity. Journal of Consumer Research, 38(3), 474-89.

24.

Khraim, H. (2010). Measuring religiosity in consumer research from an islamic perspective. Journal of Economic and Administrative Sciences, 26(1), 52-78.

25.

Kleinig, J. (2017). Loyalty: The stanford encyclopedia of philosophy. (Winter 2017 Edition), Edward N. Zalta (ed.). Retrieved June 15, 2018 from https://plato.stanford.edu/archives/win2017/entries/loyalty/

26.

Kulenovic, T. (2006). A veil (hijab) as a public symbol of a muslim woman modern identity. Collegium Antropologicum, 30(4), 713-718.

27.

Lam, S. K., Ahearne, M., Hu, Y., & Schillewaert, N. (2010). Resistance to brand switching when a radically new brand is introduced: A social identity theory perspective. Journal of Marketing, 74(6), 128–146.

28.

Mahdi, B., & Maryam, A. (2013). Halal branding and purchase intention: A brand personality appeal perspective. International Journal of Business and Management Invention, 5(8), 23-27.

29.

Mannetti, L., Antonio, P., & Stefano, L. (2004). Recycling: Planned and self-expressive behavior. Journal of Environmental Psychology, 24(2), 227-36.

30.

Mathieu, J. E., & Zajac, D. M. (1990). A review and meta-analysis of the antecedents, correlates, and consequences of organization commitment. Psychological Bulletin, 108, 171-194.

31.

Mokhlis, S., & Leigh, S. (2007). Consumer religiosity and shopping behavior in Malaysia. Malaysian Management Journal, 11(1&2), 87-101.

32.

Mozaffari, M. (2007). What is islamism? History and definition of a concept. Totalitarian Movements and Political Religions, 8(1), 17–33.

33.

Muhammad, N. M. N., Isa, F. M., & Kifli, B. C. (2009). Positioning Malaysia as halal-hub: Integration role of supply chain strategy and halal assurance system. Asian Social Science, 5(7), 44-52.

34.

Muhamad, N., & Dick, M. (2010). The constructs mediating religions' Influence on buyers and consumers. Journal of Islamic Marketing, 1(2), 124-135.

35.

Mukhtar, A., & Muhammad, M. B. (2012). Intention to choose halal products: The role of religiosity. Journal of Islamic Marketing, 3(2), 108-120.

36.

Oliver, R. L. (1999). Whence consumer loyalty?. Journal of Marketing, 63(Special issue), 33-43.

37.

Pelham, B. W., Matthew C. M., & Jones T. J. (2002). Why susie sells seashells by the seashore: Implicit egotism and major life decisions. Journal of Personality and Social Psychology, 82(4), 469-87.

38.

Reed, A. II (2004). Activating the self-importance of consumer selves: Exploring identity salience effects on judgments. Journal of Consumer Research, 31(2), 286–295.

39.

Reed, A. II, & Forehand, M. R. (2012). Identity salience and self-regulation, Working Paper.

40.

Sen, S., Gurhan-Canli, Z., & Morwitz, V. (2001). Withholding consumption: A social dilema perspective on consumer boycotts. Journal of Consumer Research, 28(December), 399-417.

41.

Shavitt, S., & Nelson, M. R. (2000). The social-identity function in person perception: Communicated meanings of product preferences. In G. Maio, and J. M. Olson (eds.), Why We Evaluate: Functions of Attitudes (pp. 37–57). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.

42.

Stokburger-Sauer, N., Ratneshwar, S., & Sen, S. (2012). Drivers of consumer–brand identification. International Journal of Research in Marketing, 29(4) 406–418.

43.

Strizhakova, Y., Coulter, R. A., & Price, L. L. (2008). The meanings of branded products: A cross-national scale development and meaning assessment. International Journal of Research in Marketing, 25(2), 82–93.

44.

Tuškej, U., Golob, U., & Podnar, K. (2013). The role of consumer brand identification in building brand relationships. Journal of Business Research, 66(1), 53–59.

45.

Waijittragum, P. (2014). Brand identity creation for Thai halal brands. International Scholarly and Scientific Research & Innovation, 8(6), 1-2.

46.

Wilson, J. A. J., & Liu, J. (2010). Shaping the halal into a brand? Journal of Islamic Marketing, 1(2), 107-123.

47.

Yuhanis, A. A., & Chok, N. (2012). The role of halal awareness and halal certification in influencing non-muslims’ purchase intention. 3rd International Conference on Business and Economic Research, Proceeding. Bandung, Indonesia.

The Journal of Distribution Science