- Apply for Authority
- P-ISSN1738-3110
- E-ISSN2093-7717
- SCOPUS
ISSN : 1738-3110
Strategy of Food Retailer and Delivery Rider's Accident in South Korea
CHO, Young-Sang
- Downloaded
- Viewed
Abstract
Purpose: The primary objective of this research is to propose answers of rider's accident of food retailer in South Korea, in view of business sustainability of food retailer and his precious fate of rider who is a father that has a responsibility to the family. Research design, data, and methodology: We investigated previous studies such as food retailer, delivery, delivery application of mobile, rider's accident and statistics of delivery business agency, motorcycle accident ratio, annual fatalist, and further we analyzed cases of rider's accidents. Results: Rider's accident on the road toward food retailer is serious risky factor to their business reputation, corporate image, because claim amount related to death and physical/mental disability can be heavily damaged to food retailer. The point when rider dies is that rider is a person responsible for supporting his/her family, that is, a life itself issue together with downfall of family. Conclusions: In view of growth of South Korean' delivery rider industry, the authors recommended that focus of stability and sustainablity of both food retailer and delivery rider should establish to executable and practical ideas such as rider's readiness, abandon of speed guarantee, duty of delivery app business and legal aids.
- keywords
- Food retailer, Delivery Rider, Rider's Accident, Delivery Application, Fatalist
Reference
Baldi, S., Baer, J.D., & Cook, A.L. (2005). Identifying best practices states in motorcycle rider education and licensing. Journal of Safety Research, 36(1), 19-32.
Chang, H.Q., Kim, H.K., & Lee, J.H. (2014). The Influence of Using Intention by G4C Smart Application Service Characteristics: Comparing Korea and China. Journal of Distribution Science, 12(11), 85-100.
Chen, Y., & Shang, Y.F. (2018). Factors Influencing Users' Word-of-Mouth Intention Regarding Mobile Apps : An Empirical Study. International Journal of Industrial Distribution & Business, 9(1), 51-65.
Chiehkung, L., & Guan, Y.Z. (2017). The optimal pricing strategy for two-sided platform delivery in the sharing economy. Logistics and Transportation Review, 101(5), 1-12.
Cho, S.H. (2019). The Effect of Mobile Tourism App Characteristics on Perceived Value, Satisfaction and Behavioral Intention. International Journal of Industrial Distribution & Business, 10(9), 45-52.
Cho, Y.S., & Kwak, Y.A. (2017). International Comparison between Korea and Other Countries, in Terms of Retail Regulations. Journal of Distribution Science, 15(9), 5-16.
Chung, J.M., & Nam, J.W. (2015). An Approach on the Protection for Baedal App Service Users. Journal of consumer policy studies, 46(2), 207-230.
Chung, Y.C., Song, T.J., & Yoon, B.J. (2014). Injury severity in delivery-motorcycle to vehicle crashes in the Seoul metropolitan area. Accident Analysis & Prevention, 62(8), 79-86.
Gupta, M. (2019). A Study on Impact of Online Food delivery app on Restaurant Business special reference to zomato and swiggy. International Journal of Research and Analytical Reviews, 6(1), 889~893.
Haworth, N., Smith, R., & Kowadlo, N. (1999). Motorcycle training in Victoria: Evaluation of rider training curriculum in Victoria. Monash University Accident Research Centre, 8(165), 31-39.
He, Z., Han, G., Cheng, T.C.E., Fan, B. & Dong, J. (2019). Evolutionary food quality and location strategies for restaurants in competitive online-to-offline food ordering and delivery markets: An agent-based approach. International Journal of Production Economics, 215(3), 61-72.
Ibrahim, M.K.A., Rashid, A.A., Jawi, Z.M., & Jamil, H.M. (2018). Riding Hazards and Crash Risks Facing Malaysian Courier Riders in the Last Mile Delivery. Journal of the Society of Automotive Engineers Malaysia, 2(2), 141-150.
Jeon, H.M., Kim, M.J., & Jeong, H.C. (2016). Influence of Smart Phone Food Delivery Apps" Service Quality on Emotional Response and App Reuse Intention - Focused on PAD Theory -. Culinary Science & Hospitality Research, 22(2), 206-221.
Jeon, H.W. (2019). How does delivery innovation change the world? SisaIn, 5(1), 3-6.
Jung, S.Y., Xiao, Q., & Yoon, Y.J. (2013). Evaluation of motorcycle safety strategies using the severity of injuries. Accident Analysis & Prevention, 59(6), 357-364.
Kardamanidis, K., Martiniuk A., Ivers R.Q., Stevenson, M.R., & Thistlethwaite, K. (2010). Motorcycle rider training for the prevention of road traffic crashes. Cochrane Systematic Review, Intervention Version., 10(2), 2-46.
Keall, M.D., & Newstead, S. (2012). Analysis of factors that increase motorcycle rider risk compared to car driver risk. Accident Analysis & Prevention, 49(7), 23-29.
Kim, S.O., Youn, S.H., & Lee, M.J. (2018). The Study on the eService Quality Factors in m-Shopping Mall App based on the Kano Model. International Journal of Industrial Distribution & Business, 9(12), 63-72.
Korea Labor Institute. (2016). A Study on Delivery Rider's Status and Industrial Accident Insurance. Ministry of Employment and Labor, 7(11), 3-109.
Kulanthayan, S., See, L.G., Kaviyarasu, Y., & Nor Afiah, M.Z.(2012). Prevalence and determinants of non-standard motorcycle safety helmets amongst food delivery workers in Selangor and Kuala Lumpur. Injury, 43(5), 653-659.
Kwon. Y.M., Park, J.S., Lee., H.J., & Kim, M.G. (2014). Beacon Based O2O Marketing for Financial Institutions. International Journal of Industrial Distribution & Business, 5(4), 23-29.
Lee, E.Y., Lee, S.B., & Jeon, Y.J. (2017). Factors influencing the behavioral intention to use food delivery apps. Social Behavior and Personality: An International Journal, 45(9), 1461-1473.
Lee, S.J., & Jing, D. (2015). Use Intentions of Mobile Tour Apps through Expansion of the Technology Acceptance Model. Journal of Distribution Science, 13(10), 135-142.
Long, S.G.J., Park, U.Y., & Lee, J.H. (2018). A Study on the User‟Sustainable Intention of Mobile Tourism : Focused on Chinese Tourists Visiting Korea. International Journal of Industrial Distribution & Business, 9(5), 47-62.
MOEL (2019). Accident compensation in Ministry of Employment and Labor.
Moskal, A., Martin, J.L., & Laumon, R. (2012). Risk factors for injury accidents among moped and motorcycle riders. Accident Analysis & Prevention, 49(8), 5-11.
Park, A.J., & Lee., Y.S. (2019). A Study on the Quality Improvement of Mobile App Services of Medical Institutions:Focus on the Kano Model and PCSI Index. International Journal of Industrial Distribution & Business, 10(6), 19-27.
Park, C.H. (2019). Coexistence requirement of both delivery app firms and food retailers. National Assembly Research Service. Issues and Points, 1608(0826). 10-14.
Park, J.E., & Kim, M.H. (2016). Roles of Social Movement Organizations for Securing Workers' Safety in Korea: A Case Study of Abolition of the 30-Minute Delivery Guarantee Program in Pizza Delivery Service. International Journal of Health Services, 46(3), 483-500.
Pigatto, G., Machado, J., Negreti, A., & Machado, L. (2017). Have you chosen your request? Analysis of online food delivery companies in Brazil. British Food Journal, 119(3), 639-657
Scott, J.E., & Scott, C.H. (2017). Drone Delivery Models for Healthcare, University of Hawaii. Proceedings of the 50th Hawaii International Conference on System Sciences, 3297-3304.
Song, J.W. (2019). An effect of food delivery App service convenience of rising-generation single households on the continuous use intention: focusing on moderating effect of willingness to pay delivery App service charge. Food Service Industry Journal, 15(3), 161-176.
Sun, I.S., & Park, S.H. (2019). A Study on the Perception Difference of Delivery Application Users for Food Delivery Service Quality. The e-Business Studies, 20(4), 91-102.
Symeonidis, I., Kavadarli, G., Erich, S., Graw, M., & Peldschus, S.(2012). Analysis of the stability of PTW riders in autonomous braking scenarios. Accident Analysis & Prevention, 49(7), 212-222.
Wu, R., & Lee, J.H. (2017). The Use Intention of Mobile Travel Apps by Korea-Visiting Chinese Tourists. Journal of Distribution Science, 15(5), 53-64.
Yang, H.C., & Kim, A.S. (2014). Effects of the m-VALS on the Mobile Shopping Acceptance Incentive and Consistent Use Intention. Journal of Distribution Science, 12(10), 19-28.
Yoo, C.K., & Kim, G.P. (2019). An Empirical Analysis on the Compromised Delivery Model of Traditional Market Using Delivery Application. International Journal of Industrial Distribution & Business, 10(10), 45-51.
Zheng, Y., Ma, Y., Guo, L., Cheng, J., & Zhang, Y. (2019). Crash Involvement and Risky Riding Behaviors among Delivery Riders in China: The Role of Working Conditions. Transportation Research Record, 2673(4), 1011-1022.
- Downloaded
- Viewed
- 0KCI Citations
- 0WOS Citations