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ISSN : 1738-3110

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Early Access e-Submission

Vol.18 No.7
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Corporate Social Responsibility and Its Impact on the igerian Consumer Behavior

The Journal of Distribution Science / The Journal of Distribution Science, (P)1738-3110; (E)2093-7717
2020, v.18 no.7, pp.83-89
https://doi.org/https://doi.org/10.15722/jds.18.7.202007.83
POTLURI, Rajasekhara Mouly
ULLAH, Rahat
JOHNSON, Sophia
POTLURI,, R. M. , ULLAH,, R. , & JOHNSON,, S. (2020). Corporate Social Responsibility and Its Impact on the igerian Consumer Behavior. The Journal of Distribution Science, 18(7), 83-89, https://doi.org/https://doi.org/10.15722/jds.18.7.202007.83
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Abstract

Purpose: This research explores the relationship between Nigerian consumer perception towards corporate social responsibility (CSR) and its influence on their buying behavior. Research design, data, and methodology: In order to achieve this, a structured three-part questionnaire was developed and distributed to 400 respondents to gather relevant information. The respondents were randomly selected from Lagos and Adamawa, Nigeria. Only 222 questionnaires. were completed and data was later analyzed using administering descriptive and inferential statistics. Results: a) Nigerian consumers have adequate knowledge about CSR; b) Nigerian consumers' awareness of socially responsible practices largely influences their purchasing decisions; c) Nigerian consumers' perceptions of the traditions of socially accountable actions influence their buying behavior. Conclusion: Although the research was targeted at the urban areas of Lagos and Jimeta/Yola in Nigeria, the findings indicate Nigerian consumers generally have a positive perception of CSR. The research offers invaluable contribution to the Nigerian corporates based on which they can reassess their existing CSR policies for better positioning of their company and their products.

keywords
CSR, Socially responsible actions, Purchasing decisions, Consumer behavior, Nigeria

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