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Enhancing Workplace Performance Across Banking Distribution Networks: The Role of Self-Leadership and Intrinsic Motivation in Mitigating Procrastination Behavior

The Journal of Distribution Science / The Journal of Distribution Science, (P)1738-3110; (E)2093-7717
2023, v.21 no.10, pp.63-75
https://doi.org/https://doi.org/10.15722/jds.21.10.202310.63
Fazia KAUSAR
Indraah a/p KOLANDAISAMY
Nurul Sharniza HUSIN

Abstract

Purpose: This research delves into the relationship between self-leadership and procrastination behavior in banking distribution networks. Based on the self-determination theory, the study explores how organizational commitment mediates the relationship between these variables. Moreover, the research considers the vital role that intrinsic motivation plays in enhancing and reinforcing these connections. Research design and methodology: Using data from 384 bank employees and partial least squares structural equation modeling, the research found evidence to support the theory. This methodological approach enabled the investigation to uncover the intricate links between self-leadership, procrastination behavior, organizational commitment, and intrinsic motivation. Results: The findings strongly support the hypotheses, indicating a negative association between self-leadership and procrastination behavior at the workplace; conversely, a positive correlation was found between self-leadership and organizational commitment. The discovery further strengthens the results that intrinsic motivation amplifies the positive relationship between self-leadership and organizational commitment. Conclusions: This research underscores the importance of cultivating a culture of self-leadership among banking distribution network employees. By doing so, procrastination can be substantially reduced, enhancing both productivity and overall performance. The study's insights are particularly valuable for organizational leaders in the banking sector, as they provide actionable pathways to foster a more committed, motivated, and efficient workforce.

keywords
Self-Leadership, Organizational Commitment, Intrinsic Motivation, Procrastination Behavior, Banking Distribution Networks

The Journal of Distribution Science