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ISSN : 1738-3110
A Study on the Effect of Performance on Employer's Satisfaction of Service Company
The Journal of Distribution Science / The Journal of Distribution Science, (P)1738-3110; (E)2093-7717
2005, v.3 no.2, pp.101-119
Park, Jung-sub
Park,,
J.
(2005). A Study on the Effect of Performance on Employer's Satisfaction of Service Company. The Journal of Distribution Science, 3(2), 101-119.
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Abstract
For the customer satisfaction, the inside customer satisfaction must be made by offering the service of a good quality to the inside customer. If the inside customer is not satisfied with own business, the achievement of customer's loyalty & customer satisfaction which have direct effects on the performance of a corporation, comes to be difficult. This study tries to analyze what effect the inside customer satisfaction has on the yield performance of a corporation on the subject of the salespersons of the direct-control store among the retail store business.
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