- 권한신청
- P-ISSN1738-3110
- E-ISSN2093-7717
- SCOPUS, ESCI
Effects of Work Environment on Job Satisfaction and Spontaneity Care Workers at Social Welfare Facilities
Effects of Work Environment on Job Satisfaction and Spontaneity Care Workers at Social Welfare Facilities
Abstract
Purpose - This purpose of this research is to verify the influence of the care workers' environment on their job satisfaction and on their voluntary behavior. Research design, data, and methodology - Data were collected from care workers at elderly medical and home care facilities in Korea in Seoul and Kyung-ki. Of 367 total respondents, 285 responses were used. This study performed exploratory factor analysis in order to verify the validity and credibility of the data. Regression analysis was conducted to verify the influence of the working environment, which encompasses the worker's relationship with the agency and with the elderly, on job satisfaction. Results - The hypothesis results were: First, from analyzing the influence of the working environment on the worker's job satisfaction, both relationship with the agency (p<.001) and relationship with the elderly (p<.05) positively affect job satisfaction; second, the exploratory analysis verifies the influence or the working environment on job satisfaction. Conclusions - The results indicate that the relationship with the agency (p<.001) and relationship with the elderly (p<.001) both positively affect the voluntary behavior of the workers.
- keywords
- Care Worker, Job Satisfaction, Voluntary Behavior, Working Environment
참고문헌
Baruch-Feldman, C., Brondolo, E., Ben-Dayan, D., & Schwartz, J. (2002). Sources of Social Support and Burnout, Job Satisfaction, and Productivity. Journal of Occupational Health Psychology, 7(January), 84-93.
Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee' citizenship. Academy of Management journal, 26, 587-595.
Bettencourt, L. A., & Brown, S. W. (1977). Contact employees:Relationships among workplace fairness, job satisfaction and prosocial service behaviors. Journal of retailing, 73(1), 39-61.
Bolino, M. C., Turnley, W. H., & Niehoff, B. P. (2004). The other side of the story: Reexamining prevailing assumptions about organizational citizenship behavior. Human Resource Management Review, 14(2), 229–246.
Carrell, M. R., & Dittrich, J. E. (1978). Equity theory: The recent literature, methodological considerations, and new directions. Academy of Management Review, 3, 202-210.
Choi, J. Sagas, M., Park, S.-H., & Cunningham, G. B. (2007). Transformational Leadership in Collegiate Coaching: The Effects of Transformational Leadership on Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behavior. International journal of sport management, 8(4), 429-446.
Dunaway, L., & Running, A. (2009). Job satisfaction as self-care within a restrictive regulatory environment: Nevada’s study. Journal of the American Academy of Nurse Practitioners, 21(10), 557-564.
Field, Andy (2000). Discovering Statistics Using SPSS for Windows: Advanced Techniques for Beginners(Introducing Statistical Methods series). IBM SPSS Statistics.
Herzberg, F., Mausner, B., & Snyderman, B. B. (1993). The motivation to work. New York, NY: John Wiley & Sons.
Herzberg, F. (1966). Work and the nature of man. Cleveland and New York: The Word Publishing Company.
Judge, T. A., & Watanabe, S. (1993). Another Look at the Job Satisfaction-Life Satisfaction Relationship. Journal of Applied Psychology, 78(6), 939-948.
Katz, D. S., & Kahn, R. L. (1966), The Social Psychology Organizations. New York, NY: John Wiley & Sons.
Lee, Seung-Bu(2008), A Study on How the Work Environment of the Employees Working at Mental Recuperation Welfare Institutions Affects Job Satisfaction. Graduate School of Hansung University, Doctorate Dissertation.
Lee, Yun-Seok, & Moon, Seung-Kwon (2012). Study the Factors Influencing on Job Satisfaction Coming from Nursing Professionals' Work Environment and System. Journal of Korea Gerontological Society, 32(1), 305-321.
LePine, J. A., Erez, A., & Johnson, D. E.(2002), The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology, 87, 52-65
Luthans, F. (2002) Comportamiento Organizacional(Ed). México, D. F.: McGraw-Hill Interamericana Editores S.A
Ministry of Health and Welfare (2014). Retrieved May 21, 2013. from http://www.mw.go.kr
Ministry of Health & Welfare (2014). 2013 Annually of Elderly Long-Term Care Insurance Statistics. Ministry of Health & Welfare, Retrieved August 21. 2015, from http://www.brookings.edu/research/opinions/2015/05/14-taiwan-national-healthcare-cheng
Moorman, R. H. (1991). Relationship between organizational justice and organizational itizenship behaviors: Do fairness perceptions influence employee citizenship?. Journal of Applied Psychology, 76(6), 845-855.
National Statistical Office (2011). Future Population Projection. Retrieved May 21, 2011. from http://www.kosis.kr/
Neihoff, B. P., and Moorman, R. H. (1993). Justice as A Mediator of the Relationship Between Methods of Monitoring and Organizational Citizenship Behaviors. Academy of Management Journal, 36(June), 527-556.
Netemeyer, R. G. , Boles, J. S. , McKee, D. O., & McMurrian, R. (1997), An Investigation Into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context. Journal of marketing, 61(3), 85-98.
Organ. D. W. (1977). A reappraisal and reinterpretation of the satisfaction-cause –performance hypothesis. Academy of Management Review, 2, 46-53
Organ. D. W. (1988). Organizational citizenship behavior: the good soldier syndrome. Lexington, MA: Lexing ton Books.
Organ, D. W., and Ryan, K. (1995). A Meta-Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizen ship Behavior. Personnel Psychology, 48(4), 775-802.
Podsakoff, P., MacKenzie, S., Paine, J., & Bachrach, D. (2000). Organizational Citizenship Behavior: A Review of theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513-563.
Poter, L. W., and Lawler, E. E.(1986). Managerial Attitude and Performance, Homewood IL. :Richard D. Irwin.
Price, J. L., & Mueller, C. W. (1986). Handbook of Organizational Measurement, Marshfield, MA: Pittman.
Ramaswami S. N., and J. Singh (2003). Antecedents and Consequences of Merit Pay Fairness for Industrial Salespeople. Journal of Marketing, 67(4), 46-66.
Rowden, R. (2002). The relationship between workplace learning and job satisfaction in U.S. small midsize businesses. Human Resource Development Quarterly, 13, 407- 425.
Smith, C A., Organ, D. W., & Near, J. P. (1983). Organizational Citizenship Behavior: Its Nature and Antecedents. Journal of Applied Psychology, 68, 653-663.
Sveinsdóttir, H. (2006). Self-assessed quality of sleep, occupational health, working environment, illness experience and job satisfaction of female nurses working different combination of shifts. Scandinavian Journal Of Caring Sciences, 20(2), 229-237.
Sweeney, P. D., and McFarlin, D. B. (1993), Workers'Evaluations of the Ends and Means': An Examination of Four Models of Distributive and Procedural Justice. Organizational Behavior & Human Decision Processes, 55, 23-40.
Van Dyne, L., Graham, J. W., & Dienesch, R. M. (1994). Organizational Citizenship Behavior": Construction Redefinition, Measurement and Validation'. Academy of Management Journal, 37, 765-802.
Walter, A. Friendlander, & Apte, Robert A. (1980). Introduction to Social Welfare(5th). Englewood Cliffs, New Jersey:Prentice-Hall.
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitmant as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.
Williams, Jamie, Adjistavropoluos, Thomas, Ghanswhari, Omeed O., Yao, Xue, & Lix, Lisa (2013). An evaluation of a person-centred care programme for long-term care facilities. Ageing & society, 35(3), 457-488.
- 다운로드 수
- 조회수
- 0KCI 피인용수
- 0WOS 피인용수