Moderating of the Role of Technology Theory to the Existence of Consumer Behavior on e-commerce

MANSUR, Daduk Merdika (Universitas Padjajaran)
SULE, Erni Tisnawati (Faculty of Economics and Business, Universitas Padjajaran)
KARTINI, Dwi (Faculty of Economics and Business, Universitas Padjajaran)
OESMAN, Yevis Marty (Faculty of Economics and Business, Universitas Padjajaran)
PUTRA, Aditya Halim Perdana Kusuma (Faculty of Economics and Business, Universitas Muslim Indonesia)
CHAMIDAH, Nurul (Faculty of Social Science and Politics, Universitas Muhammadiyah Cirebon)

MANSUR, Daduk Merdika, SULE, Erni Tisnawati, KARTINI, Dwi, OESMAN, Yevis Marty, PUTRA, Aditya Halim Perdana Kusuma, & CHAMIDAH, Nurul. (2019). Moderating of the Role of Technology Theory to the Existence of Consumer Behavior on e-commerce. The Journal of Distribution Science(JDS), 17(7), 15-25, https://doi.org/https://doi.org/10.15722/jds.17.7.201907.15

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Abstract

Purpose - e-Commerce is now one of the alternatives in shopping. Ease of Use and convenience aspects are the main supporting reasons that e-commerce is a trend for most people today. This study examines the relationship between the theory of technology to consumer behavior in using e-commerce applications. Research design, data, and methodology - The number of samples in this study was 600 samples from four major e-commerce made in Indonesia. The research method of this study Structural Equation Model (SEM) with AMOS and SPSS applications as analysis tools. Results - The results of this study state that most hypotheses support prior research and grand theory. On the other hand, the components of technology acceptance theory are mostly able to moderate variable consumer behavior in the digital era. Conclusions - The combination of essential elements of technology theory are oriented to the fundamental aspects of human beings as social beings. The most important thing for the development of the e-commerce industry to develop and be sustainable is the obligation to increase consumer confidence. The combination of components of technology theory and CCT can be a comprehensive marketing strategy and innovation to competitive advantage in the future.

keywords: Theory Reasoned Action (TRA), Technology Acceptance Model (TAM), UTAUT, Consumer Culture Theory (CCT), Distribution Information Technology (DIT)

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Vol.17 No.7

Moderating of the Role of Technology Theory to the Existence of Consumer Behavior on e-commerce

Moderating of the Role of Technology Theory to the Existence of Consumer Behavior on e-commerce

Abstract

참고문헌

The Journal of Distribution Science(JDS)