ISSN : 1738-3110
Purpose: This study focuses on the buying Korean products by Chinese consumers through overseas direct purchase as a distribution means (tool) because they are interested in Korean products because of their excellence. Major variables are national brand, curiosity, price, product quality. Research design, data, and methodology: To make effective analysis, several tools and programs for analysis are used with SPSS Statistics ver. 23.0 and AMOS 23.0. Results: National brand, price, product quality have affirmative impacts on satisfaction and repurchase through overseas direct purchase. But curiosity does not have. Among them the most important variable is product quality. This is the same as Chinese consumers think product quality is the most valuable one when buying Korean products through overseas direct purchase. Next one is price. The last one is a national brand. Conclusions: Among the variables of overseas direct purchase, product quality has the biggest impact on satisfaction and repurchase positively. This means that many Chinese consumers are interested in product quality manufactured in Korea. Also Korean product quality is better than that of China until now. Korean companies should, strongly and continuously, have to improve the quality of Korean products because China focuses on product quality in the distribution process in the national base.
Anderson, K. C., Knight, D. K., Pookukangara, S., & Josiam, B. (2014). Influence of hedonic and utilitarian motivations on retailer loyalty and purchase intention: a facebook perspective. Journal of Retailing and Consumer Service, 21, 773-779.
Anholt, S. (1998). Nation brands of the twenty-first century. Journal of Brand Management, 5(6), 395–406.
Baker, J. J., Storbacka, K., & Brodie, R. J. (2018). Markets changing, changing markets: Institutional work as market shaping. Marketing Theory, 19(3), 301–328.
Coskuner-Balli, G., & Tumbat, G. (2017). Performative structures, American exceptionalism, and the legitimation of free trade. Marketing Theory, 17(1), 31–50.
Dinnie, K. (2008). Nation branding: Concepts, issues, practice. London: Routledge.
Franke, N., & Piller, F. (2003). Key research issues in user interaction with configuration toolkits in a mass customization system, International Journal of Technology Management, 26, 578-599.
Giesler, M., & Fischer, E. (2017). Market system dynamics. Marketing Theory, 17(1), 3–8.
Gudjonsson, H. (2005). Nation branding. Place Branding, 1(3), 283–298.
Hao, A., Paul, J., Trott, S., Guo, C., & Wu, H. (2019). Two decades of research on nation branding: A review and future research agenda. International Marketing Review. https://doi.org/10.1108/IMR-01-2019-0028.
Hill, K., M., & Fombelle, P., W. (2013). The Role of Curiosity in Consumer Behavior. AMA (American Marketing Association) educators' proceedings, 24(2013), 12-19.
Johanson, J., & Vahlne, J.-E. (2011). Markets as networks:Implications for strategymaking. Journal of Academy of Marketing Science, 39, 484–491.
Kajapriya, R., & Surya, R. (2015). An analysis on insight of women consumer's towards cosmetic products. International Journal of Management Research and Reviews, 5(4), 246.
Kotler, P., & Levy, S. J. (1969). Broadening the concept of marketing. Journal of Marketing, 33(January), 10–15.
Kourula, A., Moon, J., Salles-Djelic, M. L., & Wickert, C. (2019). New roles of government in the governance of business conduct: Implications for management and organizational research. Organization Studies, 40(8), 1101–1123.
Kumar, A. H., John, S. F., & Senith, S. (2014). A study on factors influencing consumer buying behavior in cosmetic products. International Journal of Scientific and Research Publications, 4(9), 1-6.
Latha, D. S. (2017). The role of perceived occupational stress on organizational effectiveness. IJAR, 3(1), 783-789.
Lee, W. J. (2020). Use of Immersive Virtual Technology in Consumer Retailing and Its Effects to Consumer. Journal of Distribution Science, 18(2), 5-13.
Mikalef, P., Glannakos, M., & Pateli, A. (2013). Shopping and word-of-mouth intentions on social media. Journal of Theoretical and Applied Electronic Commerce Research, 8(1), 17-34.
Ministry of Commerce of the People’s Republic of China (2019). E-commerce in China.
Nematollahi, I. (2019). Empirical investigation of trust antecedents and consequences in decentralized supply chain:The case of cosmetics market in Iran. Decision Science Letters, 8(4), 483-504.
Phong, L., Nga, T., Hanh, N., & Minh, N. (2020). Relationship between brand association and customer loyalty: The case of online retail industry. Management Science Letters, 10(7), 1543-1552.
Quan, N., Chi, N., Nhung, D., Ngan, N., & Phong, L. (2020). The influence of website brand equity, e-brand experience on eloyalty: The mediating role of e-satisfaction. Management Science Letters, 10(1), 63-76.
Rodner, V., & Kerrigan, F. (2018). From modernism to populism – art as a discursive mirror of the nation brand. European Journal of Marketing, 52(3/4), 882–906.
Sanny, L., Arina, A., Maulidya, R., & Pertiwi, R. (2020). Purchase intention on Indonesia male’s skin care by social media marketing effect towards brand image and brand trust. Management Science Letters, 10(10), 2139-2146.
Tian, X. F., Wu, R. Z., & Lee, J. H. (2017). Use Intention of Chauffeured Car Services by O2O and Sharing Economy. Journal of Distribution Science, 15(12), 73-84.
Vargo, S. L., Koskela-Huotari, K., Baron, S., Edvardsson, B., Reynoso, J., & Colurcio, M (2017). A systems perspective on markets - Toward a research agenda. Journal of Business Research, 79, 260–268.
Verhoef, P. C., Lemon, K. N., Parasuraman, A., Roggeveen, A., Tsiros, M., Schlesinger, L. A., & Schlessinger, L. L. (2009). Customer experience creation: determinants, dynamics and management strategies. Journal of Retailing, 85(1), 31-41.
Wu, R. Z., & Lee, J. H. (2017). The Comparative Study on Third Party Mobile Payment between UTAUT2 and TTF. Journal of Distribution Science, 15(11), 5-19.
Wu, R. Z., & Lee, J. H. (2017). The Use Intention of Mobile Travel Apps by Korea-Visiting Chinese Tourists. Journal of Distribution Science, 15(5), 53-64.
Wu, R. Z., & Lee, J. H. (2017). Use Intention of Mobile Fingerprint Payment between UTAUT and DOI in China. Journal of Distribution Science, 15(10), 15-28.
Wu, R. Z., & Lee, J. H. (2016). The Effects of Repurchase Intention by Social Commerce Traits and Consumer's Traits in China. Journal of Distribution Science, 14(5), 97-106.
Yoo, E. J., & Park, S. Y. (2020). Relationship between Airline's Distribution Services SNS Content and Customer Satisfaction. Journal of Distribution Science, 18(8), 5-14.