바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

The Moderating Role of Environmental Turbulence between Learning Orientation and SME Performance in the Manufacturing Sector of Pakistan

The Journal of Distribution Science / The Journal of Distribution Science, (P)1738-3110; (E)2093-7717
2022, v.20 no.5, pp.1-11
https://doi.org/https://doi.org/10.15722/jds.20.05.202205.1
SAJJAD, Ali
IBRAHIM, Yusnidah
SHAMSUDDIN, Jauriyah
  • Downloaded
  • Viewed

Abstract

Purpose: This study attemptsto investigate the moderating effects of environmental turbulence (ET) between learning orientation (LO) and SMEs' performance. Research design, data, and Methodology: To gain insights and provide implications for manufacturing SMEs in Pakistan, this study adopted simple random sampling to collect 379 valid responses. Data were collected through a self-administrative questionnaire from manufacturing SMEs owners/managers. Partial least squares of structural equation modeling have been used to test research hypotheses by using SmartPLS® 3.0 software. Results: The study's primary finding is that LO has a significantly positive effect on SMEs' performance and this relationship is strengthened under the moderating influence of environmental turbulence (ET). Conclusion: Environmental turbulence (ET) enables SMEs to focus on learning capability to get a more competitive advantage. Moreover, SMEs owner/managers ought to emphasize continuous learning that accentuates the capability to compete with environmental changes. Findings support notifying Pakistan's Small and Medium Enterprise Development Authority (SMEDA) in dealings with Manufacturing SMEs in terms of improving their internal capabilities. This research contributes to the literature as it provides a more detailed and in-depth explanation of distribution management-related issues faced by SMEs. This research carries a significant influence on literature and relevant Resource-based view and contingency theories.

keywords
Performance, SMEs, Learning Orientation, Manufacturing, Distribution Management, Competitiveness, Environmental Turbulence, Wholesaling, and Retailing

Reference

1.

Adamu, P. (2014). Performance evaluation of small-medium enterprises (SMES) in Nigeria. Central Bank of Nigeria bullion, 21(4), 66-72.

2.

Ahmadpour Daryani, M., & Karimi, A. (2018). Effect of Corporate Entrepreneurship on Firm Perfor mance in Iranian ASMEs: The Mediation Role of Knowledge Crea tion and Learning Orientation. 19, 261-277

3.

Al-Talib, H., Ali, N. D. M., Suhaimi, M. H., Rosli, S. S. N., Othman, N. H., Mansor, N. A. S., . . . Al-Khateeb, A. (2016). Antimicrobial effect of Malaysian vegetables against enteric bacteria. Asian Pacific journal of tropical biomedicine, 6(3), 211-215.

4.

Alanazi, T. A., Talib, A. N. A., Ashari, H., & Islam, R. (2015). Moderating Effect of Environmental Turbulence on New Product Development Cycle Time in the Telecom Industry. Journal of Applied Sciences, 15(2), 240-247.

5.

An, W., Zhao, X., Cao, Z., Zhang, J., & Liu, H. (2018). How bricolage drives corporate entrepreneurship: The roles of opportunity identification and learning orientation. Journal of Product Innovation Management, 35(1), 49-65.

6.

Ansoff, H. I. (1987). The emerging paradigm of strategic behavior. Strategic management journal, 8(6), 501-515.

7.

Anwar, M., & Shah, S. Z. (2021). Entrepreneurial orientation and generic competitive strategies for emerging SMEs: Financial and nonfinancial performance perspective. Journal of Public Affairs, 21(1), e2125.

8.

Aragón-Correa, J. A., & Sharma, S. (2003). A contingent resource-based view of proactive corporate environmental strategy. Academy of management Review, 28(1), 71-88.

9.

Arnaout, B., & Esposito, M. (2018). The value of communication in turbulent environments: how SMEs manage change successfully in unstable surroundings. International Journal of Entrepreneurship and Small Business, 34(4), 500-515.

10.

Asad, M., Haider, S. H., & Fatima, M. (2018). Corporate social responsibility, business ethics, and labor laws: a qualitative study on SMEs in Sialkot. Journal of Legal, Ethical and Regulatory Issues, 21(3), 1-7.

11.

Bae, B., & Choi, S. (2021). The Effect of Learning Orientation and Business Model Innovation on Entrepreneurial Performance: Focused on South Korean Start-Up Companies. Journal of Open Innovation: Technology, Market, and Complexity, 7(4), 245.

12.

Baker, W. E., & Sinkula, J. M. (1999). Learning orientation, market orientation, and innovation: Integrating and extending models of organizational performance. Journal of market-focused management, 4(4), 295-308.

13.

Baker, W. E., & Sinkula, J. M. (1999). The synergistic effect of market orientation and learning orientation on organizational performance. Journal of the Academy of Marketing Science, 27(4), 411-427.

14.

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120.

15.

Calantone, R. J., Cavusgil, S. T., & Zhao, Y. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial marketing management, 31(6), 515-524.

16.

Chege, S. M., & Wang, D. (2020). Information technology innovation and its impact on job creation by SMEs in developing countries: an analysis of the literature review. Technology Analysis & Strategic Management, 32(3), 256-271.

17.

Chiang, M.-H. (2018). The Changing Role of SMEs in Taiwan’s and South Korea’s Economies. Post-Industrial Development in East Asia, 4(3), 49-70.

18.

Dar, M. S., Ahmed, S., & Raziq, A. (2017). Small and medium-size enterprises in Pakistan: Definition and critical issues. Pakistan Business Review, 19(1), 46-70.

19.

Dayan, R., Heisig, P., & Matos, F. (2017). Knowledge management as a factor for the formulation and implementation of organization strategy. Journal of Knowledge Management, 21(2), 308-329.

20.

Eris, E. D., & Ozmen, O. N. T. (2012). The effect of market orientation, learning orientation and innovativeness on firm performance: A research from Turkish logistics sector. International Journal of Economic Sciences & Applied Research, 5(1), 77-108.

21.

Eshlaghy, A. T., Maatofi, A., & Branch, G. (2011). Learning orientation, innovation and performance: evidence from small-sized business firms in Iran. European Journal of Social Sciences, 19(1), 114-122.

22.

Fang, S.-R., Chang, E., Ou, C.-C., & Chou, C.-H. (2014). Internal market orientation, market capabilities and learning orientation. European journal of marketing, 44(1), 170-192.

23.

Frank, H., Kessler, A., Mitterer, G., & Weismeier-Sammer, D. (2012). Learning orientation of SMEs and its impact on firm performance. Journal of Marketing Development and Competitiveness, 6(3), 29-41.

24.

Glaister, K. W., Dincer, O., Tatoglu, E., Demirbag, M., & Zaim, S. (2008). A causal analysis of formal strategic planning and firm performance: Evidence from an emerging country. Management decision, 46(3), 365-391.

25.

Hair, J., Anderson, R., Babin, B., & Black, W. (2010). Multivariate data analysis: A global perspective: Pearson Upper Saddle River (7th ed.): NJ.

26.

Hakala, H. (2011). Strategic orientations in management literature: Three approaches to understanding the interaction between market, technology, entrepreneurial and learning orientations. International journal of management reviews, 13(2), 199-217.

27.

Hanvanich, S., Sivakumar, K., & Hult, G. T. M. (2006). The relationship of learning and memory with organizational performance: the moderating role of turbulence. Journal of the Academy of Marketing Science, 34(4), 600-612.

28.

Hina, S. M., Hassan, G., Parveen, M., & Arooj, S. (2021). Impact of Entrepreneurial Orientation on Firm Performance through Organizational Learning: The Moderating Role of Environmental Turbulence. Performance Improvement Quarterly, 34(1), 77-104.

29.

Hoque, A., Awang, Z., & Salam, S. (2017). The Effects of Relationship Marketing on Firm Performance: Small and Medium Enterprises (SMEs) in Bangladesh. Paper presented at the 1st International Conference on Business and Management (ICBM-2017), BRAC Business School (BBS), BRAC University, Dhaka, Bangladesh, September.

30.

Hussain, J., Shah, F. A., Rehman, W., & Khan, Y. (2018). Learning orientation and performance: The interaction effect of entrepreneurial orientation. Pakistan Business Review, 19(4), 960-977.

31.

Jabeen, R., & Mahmood, R. (2015). The effects of Total Quality Management and Market Orientation on Business Performance of Small and Medium Enterprises in Pakistan. Journal of Economics, Management and Trade, 5(4), 408-418.

32.

Jaworski, B. J., & Kohli, A. K. (1993). Market orientation: antecedents and consequences. Journal of marketing, 57(3), 53-70.

33.

Jeihoony, P., Jabarzadeh, Y., Kumar, V., & Garza-Reyes, J. A. (2019). The impact of learning orientation on innovation performance: Mediating role of operations strategy and moderating role of environmental uncertainty. 14(1), 20-40.

34.

Jiang, X. (2009). The relationship between manufacturing and service provision in operations management. International Journal of Business and Management, 4(3), 183-189.

35.

Kalmuk, G., & Acar, A. Z. (2015). The effect of quality orientation and learning orientation on firm performance. Research Journal of Business and Management, 2(4), 455-487.

36.

Kaya, N., & Patton, J. (2011). The effects of knowledge‐based resources, market orientation and learning orientation on innovation performance: An empirical study of Turkish firms. Journal of international development, 23(2), 204-219.

37.

Kazmi, S. A. Z., & Takala, J. (2014). An overview of Pakistan´ s Textile Sector from operational competitive perspective-A suggestive analysis! (2), 124-130.

38.

Khan, M. W. J., Khalique, M., & Nor, R. M. (2014). Exploring the measurements of organizational performance: Small and medium enterprises (SMEs) perspective. Market Forces, 9(2), 31-38.

39.

Khan, U. U. (2017). Innovation Performance of Pakistani SME’s: Micro Level Evidence. 4(6), 640-658.

40.

Kipley, D., & Lewis, A. (2009). The scalability of H. Igor Ansoff’s strategic management principles for small and medium sized firms. Journal of Management Research, 1(1), 1-26.

41.

Kiyabo, K., & Isaga, N. (2019). Strategic entrepreneurship, competitive advantage, and SMEs’ performance in the welding industry in Tanzania. Journal of Global Entrepreneurship Research, 9(1), 1-23.

42.

Kraśnicka, T., Głód, W., & Wronka-Pośpiech, M. (2016). Management innovation and its measurement. Journal of Entrepreneurship, Management and Innovation, 12(2), 95-122.

43.

Kraus, S., Harms, R., & Schwarz, E. J. (2006). Strategic planning in smaller enterprises–new empirical findings. Management Research News, 29(6), 334-344.

44.

Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and psychological measurement, 30(3), 607-610.

45.

Linares, R. H., & Fernandez, M. C. L. (2020). Entrepreneurial orientation, learning orientation, market orientation, and organizational performance: Family firms versus non-family firms. European Journal of Family Business, 10(1), 6-19.

46.

Liu, B., & Fu, Z. (2011). Relationship between strategic orientation and organizational performance in born global: A critical review. International Journal of Business and Management, 6(3), 90-109.

47.

Liu, Y., Deng, P., Wei, J., Ying, Y., & Tian, M. (2019). International R&D alliances and innovation for emerging market multinationals: Roles of environmental turbulence and knowledge transfer. Journal of Business & Industrial Marketing, 34(6), 1374-1387.

48.

Mahto, R. V., McDowell, W. C., Kudlats, J., & Dunne, T. C. (2018). Learning orientation and performance satisfaction as predictors of small firm innovation: The moderating role of gender. Group Decision and Negotiation, 27(3), 375-391.

49.

Martin, S. L., & Javalgi, R. R. G. (2016). Entrepreneurial orientation, marketing capabilities and performance: the moderating role of competitive intensity on Latin American International new ventures. Journal of Business Research, 69(6), 2040-2051.

50.

Mavondo, F. T., Chimhanzi, J., & Stewart, J. (2005). Learning orientation and market orientation: Relationship with innovation, human resource practices and performance. European journal of marketing, 39(11), 1235-1263.

51.

Melton, H. L., & Hartline, M. D. (2013). Employee collaboration, learning orientation, and new service development performance. Journal of Service Research, 16(1), 67-81.

52.

Nasir, W. M. N. b. W. M., Al Mamun, A., & Breen, J. (2017). Strategic orientation and performance of SMEs in Malaysia. SAGE Open, 7(2), 139-152.

53.

Nikraftar, T., & Momeni, S. (2017). The effects of entrepreneurial orientation, market orientation and learning orientation on performance of ICT business. International Journal of Management Concepts and Philosophy, 10(4), 378-391.

54.

Pelham, A. M., & Wilson, D. T. (1995). A longitudinal study of the impact of market structure, firm structure, strategy, and market orientation culture on dimensions of small-firm performance. Journal of the Academy of Marketing Science, 24(1), 27-43.

55.

Pesämaa, O., Shoham, A., Wincent, J., & Ruvio, A. A. (2013). How a learning orientation affects drivers of innovativeness and performance in service delivery. Journal of Engineering and Technology Management, 30(2), 169-187.

56.

Prieto, I. M., & Revilla, E. (2006). Learning capability and business performance: a non‐financial and financial assessment. The learning organization, 13(2), 166-185.

57.

Qurashi, I. A., Khalique, M., Ramayah, T., Bontis, N., & Yaacob, M. R. (2020). Impact of intellectual capital on innovation in pharmaceutical manufacturing SMEs in Pakistan. International Journal of Learning and Intellectual Capital, 17(1), 61-76.

58.

Ratnawati, Soetjipto, B. E., Murwani, F. D., & Wahyono, H. (2018). The Role of SMEs’ Innovation and Learning Orientation in Mediating the Effect of CSR Programme on SMEs’ Performance and Competitive Advantage. Global Business Review, 19(3_suppl), S21-S38.

59.

Raza, S., Minai, M. S., & Hashim, N. (2018). The determinants of small firm performance in surgical instruments manufacturing sector of Pakistan. Asian Journal of Multidisciplinary Studies, 6(2), 24-30.

60.

Rostini, R., Souisa, W., Masmarulan, R., & Yasin, N. (2021). Competitiveness development, learning orientation, entrepreneurial commitment and business performance in the silk industry. Management Science Letters, 11(3), 903-908.

61.

Saleem, I., Siddique, I., Akmal, A., Khan, M. S. M., Khan, M. U., & Sultan, S. (2011). Impact assessment of ISO 9000 series on the organizational performance: Empirical evidence from small and medium enterprise (SME) sector of Pakistan. African Journal of Business Management, 5(26), 10885-10892.

62.

Salim, I. M., & Sulaiman, M. (2011). Organizational learning, innovation and performance: A study of Malaysian small and medium sized enterprises. International Journal of Business and Management, 6(12), 118.

63.

Sawaean, F., & Ali, K. (2020). The impact of entrepreneurial leadership and learning orientation on organizational performance of SMEs: The mediating role of innovation capacity. Management Science Letters, 10(2), 369-380.

64.

Schachter, H. L. (2010). Objective and subjective performance measures: A note on terminology. Administration & Society, 42(5), 550-567.

65.

Shah, D., & Syed, A. (2018). Framework for SME sector development in Pakistan. Islamabad: Planning Commission of Pakistan, 1(1), 21-23.

66.

Shariff, M. N. M., Ahmad, N. R., & Hafeez, M. H. (2017). Moderating role of access to finance on entrepreneurial orientation, market orientation, learning orientation and SMEs performance of gem and jewelry industry in Thailand. Journal of Business and Social Review in Emerging Economies, 3(1), 109-120.

67.

Sinkula, J. M., Baker, W. E., & Noordewier, T. (1997). A framework for market-based organizational learning: Linking values, knowledge, and behavior. Journal of the Academy of Marketing Science, 25(4), 305-318.

68.

Slater, S. F., & Narver, J. C. (1995). Market orientation and the learning organization. Journal of marketing, 59(3), 63-74.

69.

Sonobe, T., Hu, D., & Otsuka, K. (2004). From inferior to superior products: an inquiry into the Wenzhou model of industrial development in China. Journal of comparative Economics, 32(3), 542-563.

70.

Spicer, D. P., & Sadler-Smith, E. (2006). Organizational learning in smaller manufacturing firms. International Small Business Journal, 24(2), 133-158.

71.

Suddaby, R. (2010). Challenges for institutional theory. Journal of management inquiry, 19(1), 14-20.

72.

Suliyanto, S., & Rahab, R. (2012). The role of market orientation and learning orientation in improving innovativeness and performance of small and medium enterprises. Asian Social Science, 8(1), 134.

73.

Tajeddini, K. (2016). Analyzing the influence of learning orientation and innovativeness on performance of public organizations: The case of Iran. Journal of Management Development, 35(2), 134-153.

74.

Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic management journal, 18(7), 509-533.

75.

Turulja, L., & Bajgoric, N. (2019). Innovation, firms’ performance and environmental turbulence: is there a moderator or mediator? European Journal of Innovation Management, 22(1), 213-232.

76.

Uzkurt, C., Kumar, R., Kimzan, H. S., & Sert, H. (2018). The impact of environmental uncertainty dimensions on organisational innovativeness: An empirical study on SMEs Promoting Innovation in New Ventures and Small-and Medium-Sized Enterprises (pp. 151-175): World Scientific.

77.

Wahyuni, N. M., & Sara, I. M. (2020). The effect of entrepreneurial orientation variables on business performance in the SME industry context. Journal of Workplace Learning, 32(1), 35-62.

78.

Wolff, J. A., Pett, T. L., & Ring, J. K. (2015). Small firm growth as a function of both learning orientation and entrepreneurial orientation: An empirical analysis. International Journal of Entrepreneurial Behavior & Research, 21(5), 709-730.

79.

Yang, C.-C. (2020). The effectiveness analysis of the practices in five quality management stages for SMEs. Total Quality Management & Business Excellence, 31(9-10), 955-977.

The Journal of Distribution Science