Purpose: Along with the dynamics of work and family life, the purpose of this study is to determine whether work-life balance plays a more mediating or moderating role. Research design, data, and methodology: This quantitative study employs PLS-SEM modeling with a questionnaire. Purposive sampling is used, and 106 samples are employed. Employees who have worked in the distribution center area for at least a year determine the sample criteria. Furthermore, the employees identified in this study are already married. Results: According to the findings of this study, when associated with the physical work environment and job satisfaction, work-life balance acts as a mediator. Surprisingly, work-life balance has no effect on employee performance when it comes to the physical work environment. This study also shows that work-life balance has no moderating effect. Conclusions: Work-life balance in this case will be determined by what happens at work and the outcomes of the work done. The sample criteria in this study are limited to employees who are already married, with no restriction on the number of children or family dependents. This can help to better understand the work-life balance of dependents in a number of families.