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e-SCM의 성과에 영향을 미치는 요인에 관한 사례 연구

A Case Study on Determinants of e-SCM Performances

The Journal of Distribution Science(JDS) / The Journal of Distribution Science, (P)1738-3110; (E)2093-7717
2008, v.6 no.2, pp.21-39
https://doi.org/https://doi.org/10.15722/jds.6.2.200812.21
김도헌 (경남대학교 대학원)
김상덕 (경남대학교 경영학부)
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초록

본 연구는 e-SCM의 성과에 미치는 요인에 관하여 사례연구로써 공통점 및 사례대상 기업의 차이점을 설명한 논문이다. 먼저 기존 연구를 조사하여, e-SCM의 성과에 미치는 영향 요인으로써 e-SCM 조직 구성, 최고 경영진의 마인드 제고, 각 구성원간 정보 공유, 정확한 수요와 공급 계획 수립, 정보 기술의 활용, 조직의 크기, 기업간 협업의 7가지 성과에 미치는 요인을 도출하였다. 그리고 전자 업체로써 소니, 삼성전자와 제과 업체로써 해태제과를 선정하여 세 기업에 대하여 기 도출된 7가지 요인들에 대한 공통점을 추출하여 비교 분석하였고, 국가 간 또는 산업간 차이로 인한 e-SCM 운용의 차이점에 대해서도 비교 분석하였다. 결론에서는 e-SCM의 성과에 미치는 요인을 사례 연구를 통한 비교 분석으로 도출하고 제시하여 이론적, 실무적 시사점을 이끌어 냄으로써 이 연구의 의의를 도출하였다.

keywords
e-SCM의 성과, e-SCM요인, 삼성SCM, 해태제과 SCM

Abstract

This paper is a case study on determinants of e-SCM performances. It suggested effective factors related with e-SCM performances for common feature, and point of difference between case firms. So the paper investigated former literature. Then it derived determinants on e-SCM performances. The authors found that establishment of e-SCM project team, mind change of top management, sharing of information, establishment of exact demand and supply plan, the best use of information technology, scale of organization, and collaboration of between firms are key success factors of e-SCM. Case company were three companies. The paper chose SONY, and Samsung Electronics among electronic companies, and HAITAI among confectionary companies. It analyze three companies about common feature, and point of difference, regarding seven effective factors as mentioned above.

keywords
e-SCM의 성과, e-SCM요인, 삼성SCM, 해태제과 SCM

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해태제과의 물류정보화를 통한 혁신사례와 중소기업에의 적용(e-SCM 8월호, p.15~19),(http://www.hrmania.co.kr)

The Journal of Distribution Science(JDS)