장회익, 과학과 메타과학: 자연과학의 의미와 구조, 지식산업사(서울 : 지식산업사, 1969), p.17.

Francois Matarasso, Learning Development: an Introduction ot the Social Impact of Public Libraries, (London : British Library Research & Innovation Centre, 1998).

Quoted in Candy Hillenbrard, “Public Libraries as Developers of Social Capital," APLIS, Vol.18, No.1(2005), pp.4-12.

박성우, 장우권, “사회자본과 공공도서관의 사회적 영향에 관한 고찰,” 한국문헌정보학회지, 제43권, 제2호(2009.6), pp.225-228.

Bernard Marr & Karim Moustaghfir, “Defining Intellectual Capital: a Three-Dimensional Approach," Management Decision, Vol.43, No.9(2000), p.1115.

Nick Bontis, “Managing Organizational Knowledge by Diagnosing Intellectual Capital: Farming and Advancing the State of the Field," International Journal of Technology Management, Vol.18, No.5-8(1999), p.443.

Thomas A. Stewart, “There a Price on Your Head : Managing Intellectual Capital Strategically," Business Quarterly, Vol.60, No.4(1996), p.43.

Patricia Ordόῇez de Pablos, “Measuring and Reporting Structural Capital Lessons from European Learning Firms," Journal of Intellectual Capital, Vol.5, No.4(2004), p.637.

Christian Grootaert and Thierry Van Bastelaer, Understanding and Measuring Social Capital: a Synthesis of Finding and Recommendations from the Social Capital Initiative(Washington D. C : Social Capital Initiative Working Paper, January 2001), p.4.

박성우, 공공도서관 지적자본 평가지표와 성과의 인과관계 연구(박사학위논문, 전남대학교 대학원 문헌정보학과, 2011), p.43.

Michael Gorman, “Five New Laws of Librarianship," American Libraries, Vol.26, No.8(1995), pp.784-785.

Luciana Bordoni, Attilio Colagrossi, “Library's unified information system and advanced library services," Campus-wide Information System. Vol.17, No.3(2000), pp.94-98.

Michael Buckland, Redesigning Library Services: a Manifesto(Chicago : ALA, 1992), p.3.

Daniel Andriessen, Making Sense of Intellectual Capital: Designing a Method for the Valuation of Intangibles (Amsterdam : Elsevier, 2004), p.11.

Svanhild Aabø, “The Role and Value of Public Libraries in the Age of Digital Technologies," Journal of Library and Information Science, Vol.37, No.4(December 2005), p.205.

Thomas A. Childers and Nancy A. van House, What's Good? Describing Your Public Library's Effectiveness, (Chicago : American Library Association, 1993), p.9.

Alan Bundy, “Vision, Mission, Trumpets: Public Libraries as Social Capital," NSW Conutry Public Libraries Association Conference, (July 2003), p.7.

José M. Griffiths and King W. Donald, “Libraries: The Undiscovered National Resource,” Mary Feeney and Maureen Grieves Ed., The Value and Impact of Information (London : Bowker-Saur, 1994), p.89.

윤희윤, “국내 공공도서관 경영평가의 동향과 지향성,” 한국문헌정보학회지, 제43권, 제2호(2009), p.47.

J. Mouritsen, H. Thorsgaard Larsen, P.N. Bukh, “Dealing with knowledge Economy: Intellectual Capital versus Balanced Scorecard," Management Accounting Research, Vol.9, No.4(2005), p.12.

Johan Roos, “Exploring the Concept of Intellectual Capital(IC)," Long Range Planning, Vol.31, No.1(1998), p.151.

Thomas H. Davenport, Laurence Prusak, Information Ecology: Mastering the Information and Knowledge Environment(New York : Oxford University Press, 1997), p.92.

James Guthrie, “The Management Measurement and the Reporting of Intellectual Capital," Journal of Intellectual Capital, Vol.2, No.1(2001), pp.27-41.

G. E. Gorman, B. J. Corbitt, “Core Competencies in Information Management Education," New Library World, Vol.103, No.103(2002), pp.438-440.

Donna C. Chan, “Core Competencies and Performance Management in Canadian Public Libraries," Library Managing, Vol.27, No.3(2006), pp.148-149.

WebJunction, Competency Index for the Library Field, (Ohio : Dublin, 2009) p.vii.

Fotis Draganidis and Gregoris Mentzas, “Competency Based Management: a Review of Systems and Approaches," Information Management & Computer Security, Vol.14, No.1(2006), p.53.

Betha Gutsche, “A Focus on Competencies Can Help Librarians Stick to Values While Absoring Future Shock," Library Journal, Vol.4, No.135(2010), p.28.

윤명희, 김기영, “공공도서관 평가지표의 유용성에 대한 사서들의 인식에 관한 연구,” 한국문헌정보학회지, 제43권 제3호(2009), pp.231-232.

John Mullins, Margaret Linehan, “Are Public Libraries Led or Managed?," Library Review, Vol.55, No.4(2006), p.246.

Paul James Harrison, Robin N. Shaw, “Intra-Organizational Marketing Culture and Market Orientation: a Case Study of the Implementation of the Marketing Concept in a Public Library,” Library Management, Vol.25, No.8/9((2004), p.393).

정재영, 장정호, “교회내 사회자본의 형성과 축적: S교회를 중심으로 현대사회와 문화,” 제26권(2007), p.60.

Mark W. McElory, “Social Innovation Capital," Journal of Intellectual Capital, Vol.3, No.1(2002), p.32.

Bernard Marr, Giovanni Schiuma, Andy Neely, “The Dynamics of Value Creation: Mapping Your Intellectual Performance Drivers," Journal of Intellectual Capital, Vol.5, No.2(2004), p.312.

Robert. S. Kaplan, David. P. Norton, “Having Trouble with Your Strategy? Then Map It," Harvard Business Review, (2000. 9), p.57.