바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

성공적인 도서관 경영혁신 방안에 관한 연구

A Study on Tasks of Management Revolution in Library

한국도서관·정보학회지 / Journal of Korean Library and Information Science Society, (P)2466-2542;
2000, v.31 no.1, pp.143-165
조윤희 (한국보건산업진흥원 정보자료실)
박재용 (신라대학교 경영정보학과)
  • 다운로드 수
  • 조회수

Abstract

Successful organizations have special quality that acts reciprocally for the change of environment effectively. This report presented the here after subject of checking the inspection points on positive management and element of the management circle process as checkup about pending questions of library management corresponding the conversion of the management paradigm for library in the rapidly changing digital circumstances.

keywords

참고문헌

1.

Library Association. .

2.

Singh, Saurah;Deshmukh, S. G.. (1999). Quality Initiatives in The Service Sector:A Case. Total quality management, 10(1), 5-17.

3.

한국도서관협회. .

4.

C. R. Rendricks;A. Triplett. .

5.

濟賀宣昭. (1998). 電子圖書館經營論. 現代の圖書館, 36(4), 274-287.

6.

박인웅. (1999). 대학도서관 경영전략에 관한 연구. 한국도서관·정보학회지, 30(3), 97-116.

7.

J. Banks. .

8.

피터 드러커;현영하(역). .

9.

T. Whitehall. (1992). Quality in Library and Information Services:A Review. Library Management, 13(5), 23-35.

10.

S. Jurow;S. B. Barnard. (1993). Integrating Total Quality Management in A Library Setting. Journal of Library Administration, 18(1-2), 1-14.

11.

Spencer, Barbara A.. (1994). Models of Organization and Total Quality Management:A Comparison and Critical Evaluation. Academy of management review, 19(1), 446-471.

12.

L. Porter. Quality Initiatives in British Library and Information Services.

13.

Altman, Ellen;Hernon, Peter;Niteck, Danuta A.. (1999). Service Quality and customer Satisfaction:An Assessment and Future Directions. Journal of Academic librarianship, 25(1), 3-18.

14.

Allman, Ellen;Hernon, Peter. (1998). Service Quality and Customer Satisfaction Do Matter. American libraries, 21(7), 53-55.

15.

Mary Elizabeth Clack. (1993). Organizational Development and TQM:The Havard College Library's Experience. Journal of Library Administration, 18(1-2), 29-43.

16.

L. Foreman. .

17.

J. Brockman. .

18.

고재건. .

19.

A. V. Feigenbaum. .

20.

野中郁次郞. .

21.

오동근. (1999). 대학도서관의 조직대안으로서의 팀제조직에 관한 연구. 한국도서관·정보학회지, 30(3), 345-364.

22.

23.

Karyle S. Butcher. (1993). Total Quality Management:The Oregon State University Library's Experience. Journal of Library Administration, 18(1-2), 45-56.

24.

ISO. .

25.

University of Central Lancashire. .

26.

Brophy, Peter;Coulling Kate. .

27.

O'Neil, Rosanna M.. .

28.

A. F. Sirkin. (1993). Customer Services:Another Side of TQM. Journal of Library Administration, 18(1-2), 71-83.

29.

J.S. Oakland. .

30.

長川豊祐. (1998). 圖書館經營における 課題 と文獻展望. 現代の圖書館, 36(4), 224-233.

31.

Jurow, Susan;Bernard, Susan B.. .

32.

榜谷泰文. (1998). 美國西海岸大學圖書館の電子化に關する調査について. 圖書館の窓, 37(1), 2-7.

33.

Sin B Sitkin;Kathleen N. Sutcliffe;Roger G. Schroeder. (1994). Distinguishing Control from Learning in Total Quality Management. Academy of management review, 19(3), 537-564.

34.

35.

chung, Chen H.. (1999). It Is The Process:A Philosophical Foundation for Quality Management. Total quality management, 10(2), 187-198.

한국도서관·정보학회지