A Change of Concept of User-Centered Approach and Derivation of Information Retrieval System Design Factors

본 연구는 시스템기반의 정보검색시스템에서 이용자기반의 정보검색시스템으로의 페러다임이 이동을 개관하고 이용자기반 정보검색시스템의 기본 개념을 고찰하였다. 이어서 디지털 환경에서의 다양한 정보서비스 모델을 통하여‘이용자기반’에 대한 개념의 변화를 살펴보고 디지털 환경에 적합한 ‘이용자기반’개념을 새롭게 정립하였다. 또한 정보검색시스템 설계에 영향을 미치는 요소들에 관한 기존 연구를 토대로 이용자기반 정보검색시스템의 설계에 고려되어야 할 6가지의 이용자기반 정보검색시스템의 설계요소를 도출하였다.

keywords

Abstract

The purpose of this study is to establish the new concept of "user-centered" suitable for currentdigital environment and to derive system design factors necessary for user-centered informationretrieval system design of the university libraries.The result of this study can be summarized as follows .First, the concept of 'users-centered' in digital environment where the supporting role ofintermediaries is growing bigger than before in the interaction with remote information retrievalsystem can be defined as the new concept of 'expansion of knowledge'.Second, 6 kinds of system design factors derived for user-centered information retrievalsystem design of the university librariesf the university libraries.

keywords

참고문헌

G. Wersig;G. Windel. (1985). Information sciences needs a theory of 'information actions'. Social Science Information Studies, 5, 11-23.

D. Neuman. .

B. Allen;G. Allen. (1993). Research notes : Cognitive abilities of academic librarians and their patrons. College and Research Libraries, 54(1), 67-73.

D. Ellis;D. Cox;K. Hall. (1993). A Comparison of the information seeking patterns of researchers in the physical and social sciences. Journal of Documentation, 49(4), 356-369.

D. Zweizig;B. Dervin;M. J. Voigt(ed.);M. K. Harris(ed.). (1977). Public library use, users, uses:Advances in knowledge of the characteristics and needs of the adult clientele of American public libraries. Advances in Librarianship, 7, 231-255.

E. G. Summers;J. Matheson;R. Conry. (1983). Measuring user's affective responses to educational information : Development and validation of the attitude toward information scale(ATIS). Social Science Information Studies, 3(2), 109-120.

W. Sugar. (1995). User-centered perspective of information retrieval research and analysis methods. Annual Review of Information Science and Technology, 30, 77-109.

G. Marchionini. (1989). Information-seeking strategies of novices using a full-text electronic ency-clopedia. Journal of the American Society for Information Science, 40, 54-66.

T. Bellardo. (1985). An Investigation of online searcher traits and their relationship to search outcome. Journal of the American Society for Science, 364(4), 241-250.

10.

C. L. Borgman. (1986). The User's mental model of an information retrieval system : An experiment on a prototype online catalog. Journal of Man-Machine Studies, 24, 47-64.

11.

P. A. Moore;St. A. George. (1991). Children as information seekers : The cognitive demands of books and library systems. School Library Media Quarterly, 18, 161-168.

12.

K. Lewin. (1947). Frontiers in group dynamics : concept, method and reality in social science ; social equilibria and social change. Human Relations, 1(1), 5-41.

13.

B. Vickery;A. Vickery. (1993). Online search interface design. The Journal of Documentation, 49(2), 103-187.

14.

D. E. Mahling;M. J. Tauber;D. E. Mahling;F. Arefi(eds.). Cognitive systems engineering for visualization.

15.

B. Allen. (1991). Cognitive research in information science : Implications for design. Annual Review of Information Science and Technology, 26, 3-37.

16.

M. S. Nilan;P. T. Fletcher;Ching chin Chen(ed.). (1987). Information behaviors in the Preparation of research Proposals : a user study (186-192). Information : the transformation of society. Proceedings of the 50th annual meeting of the American Society for Information Science, Boston, Mass., October 4-8, 1987.

17.

C. H. Fenichel. (1981). Online searching : Measures that discriminate among users with different types of experiences. Journal of the American Society for Information Science, 32(1), 23-32.

18.

C. L. Borgman. (1986). Why are online catalogs hard to use? Lessons learned from information-retrieval studies. Journal of the American Society for Information Science, 37(6), 387-400.

19.

C. Lagoze;D. Fielding. (1998). Defining collections in distributed digital libraries. D-Lib Magazine, (November).

20.

D. A. Norman;S. W. Draper(eds.). .

21.

B. L. Allen. (1996). . Information Tasks : Toward a User-centered Approach to Information Systems, , 24.

22.

R. Fidel;D. Soergel. (1983). Factors affecting online bibliographic retrieval : A conceptual framework for research. Journal of the American Society for Information Science, 34(3), 163-180.

23.

P. B. Checkland. .

24.

E. Logna. (1990). Cognitive styles and online behaviors of novice searchers. Information Processing and Management, 26(4), 503-510.

25.

T.D. Wilson. (1984). The cognitive approach to information-seeking behaviour and information use. Social Science Information Studies, 4, 197-204.

26.

B. Allen. (1993). Logical reasoning and retrieval performance. Library and Information Science Research, 15(1), 93-105.

27.

L. Dempsey;R. Russell;R. Murray. (1999). A utopian place of critism? Brokering access to network information. Journal of Documentation, 55(1), 33-70.

28.

R. N. Oddy. (1977). Information retrieval through man-machine dialogue. Journal of Documentation, 33(1), 1-14.

29.

N. Ford;F. Wood;C. Walsh. (1994). Cognitive styles and searching. Online and CD-Rom Review, 18(2), 79-85.

30.

T. Saracevic;P. B. Kantor;A. Y. Chamis;D. Trivison. .

31.

L. S. Vygotsky. .

32.

J. R. Matthews. .

33.

J. M. Pitts. .

34.

N. J. Belkin. (1984). Cognitive models and information transfer. Social Science Information Studies, 4, 111-129.

35.

B. Dervin;M. Nilan. (1986). Information needs and uses. Annual Review of Information Science and Technology, 21, 3-33.

36.

C. Watters;M. A. Shepherd. (1994). Shifting the information paradigm from data-centered to user-centered. Information Processing & Management, 30(4), 455-471.

37.

R. J. Anderson;C. C. Heath;P. Luff;T. P. Moran. (1993). The social and the cognitive in human-computer interaction. Informational Journal of Man-Machine Studies, 38(6), 999-1016.

38.

T. D. Wilson;D. R. Streatfield. (1981). Structured observation in the investigation of information needs. Social Science Information Studies, 1(3), 173-184.

39.

B. Allen. (1991). Topic knowledge and onlinecatalog search formulation. Library Quarterly, 61(2), 188-213.

40.

B. Dervin. .

41.

B. L. Allen. .

42.

A. Dillon. .

43.

S. T. Kerr. (1990). Wayfinding in an electronic database : The relative importance of navigational cues vs mental models. Information Processing and Management, 26, 511-523.

44.

T. D. Wilson. (1997). Information behaviour : An Interdisciplinary perspective. Information Processing & Management, , 551-572.

45.

B. Dervin;J. D. Glazier;R. R. Powel(eds.). From the mind's eye of the 'user' : The sense-making qualitative-quantitative methodology.

46.

W. Sugar. (1995). User-centered perspective of information retrieval research and analysis methods. Annual Review of Information Science and Technology, , 77-109.

47.

M. De Mey. (1977). The Cognitive viewpoint : Its development and its scope. In : CC 77 : International Workshop on the Cognitive Viewpoint ; 1997 March 24-26 ; Ghent, Belgium, University of Ghent (xvi-xxxii).

48.

P. Ingwersen. .

49.

J. S. M. Owen;A. Wiercx. .

50.

T. D. Wilson. (1997). Information behaviour : An Interdisciplinary perspective. Information Processing & Management, 33(4), 551-572.

51.

M. Sein;L. Olfman;R. P. Bostrom;S. A. Davis. (1993). Visualization ability as a predictor of user learning success. International Journal of Man-Machine Studies, 39(4), 599-620.

52.

T. D. Wilson. (1981). On user studies and information needs. The Journal of Documentation, , 3-15.

53.

C. C. Kuhlthau. (1991). Inside the search process : Information seeking from the user's perspective. Journal of the American Society for Information Science, 42(5), 361-371.

54.

G. Marchionini. (1992). Interfaces for end-user information seeking. Journal of the American Society for Information Science, 43(29), 156-163.

55.

A. Moneta. (1989). User reaction to an online search assistance system. Canadian Journal of Information Science, 14(3), 16-31.

56.

B. Dervin. (1983). . An overview of sense-making research : concepts, methods and results to date. Paper presented at the International Communication Association Annual Meeting, .

57.

N. J. Belkin. (1990). The cognitive viewpoint in information science. Journal of Information Science : Principles and Practice, 16(1), 11-16.

58.

T. D. Wilson;D. R. Streatfield. (1981). Structured observation in the investigation of information needs. Social Science Information Studies, , 173-184.

59.

D. Ellis. (1992). The physical and cognitiveparadigms in information retrieval research. Journal of Documentation, 48(1), 45-64.

60.

T. D. Wilson. (1981). On user studies and information needs. The Journal of Documentation, 37(1), 3-15.

61.

C. L. Borgman. (1984). Psychological research in human-computer interaction. Annual Review of Information Science and Technology, 19, 33-64.

62.

A. Dimitroff. (1992). Mental models theory and search outcome in a bibliographic retrieval system. Library and Information Science Research, 14(2), 141-156.

63.

B. C. Vickery. .

64.

N. J. Belkin;R. N. Oddy;H. M. Brooks. (1982). ASK for information retrieval : Part Ⅰ, background and theory. Journal of Documentation, 38, 61-71.

65.

T. Jacobson;D. Fusani. (1992). Computer, system, and subject knowledge in novice searching of a full-text, multifile database. Library and Information Science Research, 14(1), 97-106.

66.

B. Allen. (1994). Cognitive abilities and information system usability. Information Processing and Management, 30(2), 177-191.

67.

C. R. Hildreth. .

68.

R. J. Anderson;C. C. Heath;P. Luff;T. P. Moran. (1993). The social and the cognitive in human-computer interaction. International Journal of Man-Machine Studies, 38(6), 999-1016.

69.

C. Borgman. (1989). All users of information retrieval systems are not created equla : An exploration into individual differences. Information Processing and Management, 25(3), 237-251.

70.

W. Sugar. (1995). Impact of user-centered design methodology on the design of information systems . In : ASIS'95 : Proceedings of the American Society for Information Science(ASIS) 58th Annual Meeting.

71.

G. McAlpine;P. Ingwersen. .

72.

D. Ellis. (1989). A Behavioural approach to information retrieval systems design. Journal of Documentation, 45(3), 171-212.

73.

G. H. Walther;H. F. O'Neil;P. Zunde(ed.). .

74.

C. Tenopir;D. Nahl Jakobovits;D. A. Howard. (1991). Strategies and assessments online : Novice's experience. Library and Information Science Research, 13(3), 237-266.

75.

C. C. Kuhlthau. (1988). Developing a model of the library search process : Cognitive and affective aspects. RQ, 28(2), 232-242.

76.

N. J. Belkin;A. Vickery. .

77.

B. Allen. (1990). Knowledge organization in an information retrieval task. Information Processing and Management, 26(4), 535-542.

78.

P. N. Johnson Laird. .

79.

Raya Fidel. (1997). (1-19). User-Centered approach to the design of information systems. Change as Challenging Opportunity. In An International Seminar and Lectures on the User-centered Information Systems.

바로가기메뉴

논문 상세

Vol.31 No.3

이용자기반 접근의 개념 변화와 정보검색시스템 설계요소의 도출

A Change of Concept of User-Centered Approach and Derivation of Information Retrieval System Design Factors

초록

Abstract

참고문헌

한국도서관·정보학회지