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Journal of Korean Library and Information Science Society

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Vol.40 No.4
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A Study of Service Improvement for Electronic Information Room by User’s Experience

Journal of Korean Library and Information Science Society / Journal of Korean Library and Information Science Society, (P)2466-2542;
2009, v.40 no.4, pp.177-198
https://doi.org/10.16981/kliss.40.4.200912.177

(2009). A Study of Service Improvement for Electronic Information Room by User’s Experience. Journal of Korean Library and Information Science Society, 40(4), 177-198, https://doi.org/10.16981/kliss.40.4.200912.177
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Abstract

The domestic libraries offered users computer environment early to adapt in information age. However, the computer environment is generalized today, so it is needed to change about the role of electronic information room in this point. The author investigated use experience by 78 students who are student in library and information science. They experienced electronic information room and wrote their experience. As a result, they felt most inconvenience in information service of librarians, facilities and equipment and space. To improve the service of electronic information room, it is needed to develop the mission and service policy of electronic information room. And also the librarian must think the room as modern reference room that has digital and analog materials and information technology.

keywords
전자정보실, 정보서비스, 레퍼런스 룸, 디지털 자료, 아날로그 자료, Electronic Information Room, Information Service, Reference Room, Digital Materials, Analog Materials, Electronic Information Room, Information Service, Reference Room, Digital Materials, Analog Materials

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