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A Study on the Trends and Characteristics of Mental Health Services in the Public Libraries of North America

Journal of Korean Library and Information Science Society / Journal of Korean Library and Information Science Society, (P)2466-2542;
2010, v.41 no.1, pp.51-76
https://doi.org/10.16981/kliss.41.1.201003.51

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Abstract

This study discussed the trends and characteristics of mental health services in the public libraries of North America. To accomplish this, this study collected its data through literature surveys, observations and interviews with librarians within the Vancouver public library system. The results show that there were many cases in which patrons asked public libraries for information on their mental health problems and the public libraries helped the patrons cope with their problems. The public libraries' assistance programs for national tragedies and natural disasters were temporary services. On the other hand, public libraries were continuously advising and guiding patrons dealing with emotional and psychological problems through the readers' advisory and information services. Specifically, public libraries were actively assisting various sensitive issues that are generated in the development of children and youths(for example, adoption, divorce and separation, remarriage, family, friendship, disabilities, death, self-esteem, emotions, bulling, violence, abuse, suicide, illness, addiction, sexual health, youth pregnancy and so on). The key role of librarians under these circumstances was to guide and recommend appropriate books and professional institutions that help solve the problems.

keywords
Bibliotherapy, Mental Health Services, Readers’ Advisory, Reference Services, Information Services, Children Services, Youths Services, Public Libraries, 독서치료, 정신건강 서비스, 독자상담, 참고서비스, 정보서비스, 어린이서비스, 청소년서비스, 공공도서관

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Journal of Korean Library and Information Science Society