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Journal of Korean Library and Information Science Society

  • P-ISSN2466-2542
  • KCI

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Vol.44 No.2

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A Study on Developing the Guideline for CHI Reference Service

Journal of Korean Library and Information Science Society / Journal of Korean Library and Information Science Society, (P)2466-2542;
2013, v.44 no.2, pp.345-376
https://doi.org/10.16981/kliss.44.2.201306.345

(2013). A Study on Developing the Guideline for CHI Reference Service. Journal of Korean Library and Information Science Society, 44(2), 345-376, https://doi.org/10.16981/kliss.44.2.201306.345

Abstract

Because of increased concern regarding health and well-being, interest in consumer health information (CHI) has also increased, leading to a growing number of health-related websites. As a result, research has shown that public libraries are experiencing an increased demand for CHI-related reference services. The task of providing these services then falls on the public reference librarian, who is often untrained and inexperienced in this area. Therefore, improvements to how public libraries provide CHI reference services effectively are needed. This study analyzed the previous research at home and abroad, and developed CHI reference guidelines for public librarians. Guidelines developed in this study went through a verification process utilizing expert advice and a survey of public librarians.

keywords
소비자건강정보, 참고서비스 가이드라인, 공공도서관, CHI, Consumer health information, CHI Reference services guideline, Public library

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