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CampusQual 평가모델을 활용한 외국유학생의 대학생활 적응도 조사- 중국 청화대학교의 한국유학생들을 중심으로 -

CampusQual: A Model of Measuring Foreign Students’ Campus Adaptation Level in China - A case study of Korean Students in Tsinghua University -

한국도서관·정보학회지 / Journal of Korean Library and Information Science Society, (P)2466-2542;
2015, v.46 no.4, pp.511-527
https://doi.org/10.16981/kliss.46.4.201512.511
Xinyue Gu(구신유)
이수상 (부산대학교)
Chengguang Wei(위성광)
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Abstract

The study aims at constructing adaptation model, CampusQual, to evaluate the services which Tsinghua provides for Korean Students. The study is based on ServQual’s “expectation-feeling difference” via conducting a survey on satisfaction on their campus life. We implement a survey including 30 questions in 5 sections: demographic statistics, study & information literacy, campus life, social & culture and regulations. Then through CampusQual model, we analyze the Korean students’ adaptation level. CampusQual is a new service model that would enable Korean students to better live and study in universities in China. It also provides feasible suggestions and guidance for administrators on improving campus services for Korean Students.

keywords
CampusQual model, Korean Students, Cultural adaptation, Social network, Degree of satisfaction, CampusQual 평가모델, 한국유학생, 문화적응, 소셜 네트워크. 만족도

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