바로가기메뉴

본문 바로가기 주메뉴 바로가기

CampusQual: A Model of Measuring Foreign Students’ Campus Adaptation Level in China - A case study of Korean Students in Tsinghua University -

Journal of Korean Library and Information Science Society / Journal of Korean Library and Information Science Society, (P)2466-2542;
2015, v.46 no.4, pp.511-527
https://doi.org/10.16981/kliss.46.4.201512.511



Abstract

The study aims at constructing adaptation model, CampusQual, to evaluate the services which Tsinghua provides for Korean Students. The study is based on ServQual’s “expectation-feeling difference” via conducting a survey on satisfaction on their campus life. We implement a survey including 30 questions in 5 sections: demographic statistics, study & information literacy, campus life, social & culture and regulations. Then through CampusQual model, we analyze the Korean students’ adaptation level. CampusQual is a new service model that would enable Korean students to better live and study in universities in China. It also provides feasible suggestions and guidance for administrators on improving campus services for Korean Students.

keywords
CampusQual model, Korean Students, Cultural adaptation, Social network, Degree of satisfaction, CampusQual 평가모델, 한국유학생, 문화적응, 소셜 네트워크. 만족도

Reference

1.

Adler, P. 1975. “The transition experience: An alternative view of culture shock,” Journal of Humanistic Psychology, 13-23.

2.

Campbell, J. and Li, M. 2008. “Asian students' voices: An empirical study of Asian students'learning experiences at a New Zealand university,” Journal of Studies in International Education, 12(4): 375-396.

3.

Dong Li, Wang Bin. 2009. “Problems and solutions for information service to foreign students in academic library,” Researches in Medical Education, 6: 672-674.

4.

Geertz, C. 1991. “Common sense als kulturelles System,” In Dichte Beschreibung, 261-288. Frankfurt: Suhrkamp.

5.

Guo Yan. 2009. “A Study on Library Information Service for Overseas Stuclents,” Journal of Shangluo University, 23(5): 93-96.

6.

Kano, N., Seraku, N., Takahashi, F., et al. 1984. Attractive quality and must-be quality.

7.

Luo Jiansheng. 2009. The Analysis of Freshmen Cultural Cause to Have Trouble Adapting to Interpersonal Communication, The Southeast University.

8.

Lysgaard, S. 1955. “Adjustment in a foreign society: Norwegian Fulbright grantees visiting the United States,”I nternational Social Science Bulletin, 7: 45-51.

9.

Rui, Shenghao. 2008. “Multi-cultural Communication: The Study of Communication Network of Korean Students in Shanghai,” Modern Communication (Journal of Communication University of China), 3: 165-166.

10.

Ward, C., Okura, Y. and Kennedy, A. 1998. “The U-curve on trial: A longitudinal study of psychological and sociocultural adjustment during cross-cultural transition,” International Journal of Intercultural Relations, 8: 221-291.

Journal of Korean Library and Information Science Society