Immigrants', Multicultural Experts' and Librarians' Perception and Needs Analysis on Current Multicultural Library Services

Koo,, J. H. , Woo,, Y. , Shin,, N. , & Cho,, Y. W. (2020). Immigrants', Multicultural Experts' and Librarians' Perception and Needs Analysis on Current Multicultural Library Services. Journal of Korean Library and Information Science Society, 51(2), 213-243, https://doi.org/10.16981/kliss.51.2.202006.213

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Abstract

The research aims to investigate immigrants', librarians' and multicultural experts' information needs and perception on current multicultural services in Korean libraries, and to suggest the directions for providing multicultural library services. The research collected the data through conducting both in-depth interviews and focus group interviews with immigrants, librarians and multicultural experts. The research found the significant and emergent features on immigrants' and librarians' requests and perception about current library multicultural services. On the analysis of the findings, the research discussed the implications of the policies for library multicultural services and the alternatives to improve library multicultural services and librarians' multicultural competencies.

keywords: 다문화서비스, 도서관 다문화서비스, 이주민, 다문화이용자, 정보요구

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Article Contents

Vol.51 No.2

Immigrants', Multicultural Experts' and Librarians' Perception and Needs Analysis on Current Multicultural Library Services

Abstract

Journal of Korean Library and Information Science Society