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A Study on the Sustainable Academic Library Services in the New Normal Age

Journal of Korean Library and Information Science Society / Journal of Korean Library and Information Science Society, (P)2466-2542;
2021, v.52 no.2, pp.357-377
https://doi.org/10.16981/kliss.52.2.202106.357
Lee, Ji-Wook
Lee, Yong-Jae

Abstract

This study aims to suggest the sustainable services for academic library in the New Normal Age, analyzing the online services during the COVID-19 pandemic. For this purpose, this study examined the operation condition of academic libraries' services during the COVID-19, analyzing the untact and online services of 63 libraries of universities which have more than 10,000 students. And this research classified the online services into three types, which are 'collection', 'facilities', 'programs' and examined the library homepage and development plans of academic libraries. This study also looked into the services of Korean public libraries and foreign libraries to suggest the sustainable services for academic library. As a result, this study suggests 'providing online materials for course reserves', 'expansion of research and study curation services to invigorate the use of library materials', 'introducing the smart library system and renovation of library facility and space services', 'planning of online programs through expansion of interaction with users'.

keywords
대학도서관, 코로나19, 비대면 서비스, 언택트 서비스, 뉴노멀시대

Journal of Korean Library and Information Science Society