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A Study on Factors Related to Seniors’ Use of Library Digital Information: Focusing on senior users of the National Library of Korea

Journal of Korean Library and Information Science Society / Journal of Korean Library and Information Science Society, (P)2466-2542;
2023, v.54 no.4, pp.179-203
https://doi.org/10.16981/kliss.54.4.202312.179
Jaeeun Choi (Ewha Womans University & National Library of Korea)
Junghyo Lee (National Library of Korea)
Yeongeun Hwang (National Library of Korea)
Jinseo Moon (National Library of Korea)
Minji An (National Library of Korea)
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Abstract

The purpose of this study is to identify (1) the attitudes of seniors toward library digitalization, (2) factors that lead them to use digital information in libraries, and (3) factors that hinder or prevent them from using digital information in libraries. As a result of conducting 1:1 in-depth interviews with 20 senior users of the National Library of Korea, the majority of seniors had a favorable attitude toward library digitalization. ‘Librarian’ and ‘vision and font size’ were found to be the most important factors for seniors’ use of digital information. These two factors are factors that enable the use of digital information, but they are also factors that prevent or hinder the use of digital information. In addition, factors for the use of digital information include ‘characteristics of the content’ and ‘convenience’, factors for non-use include ‘attitude and psychological factors’ and ‘physical properties of books’, and hindering factors include ‘website usability issues’

keywords
Senior, Older Adults, Digital Library, Digital Divide, Information Behaviour
Submission Date
2023-11-21
Revised Date
Accepted Date
2023-12-11

Journal of Korean Library and Information Science Society