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Journal of Korean Library and Information Science Society

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Vol.37 No.3
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An Analysis of the Digital Reference Services of Teaching & Learning Aid Centers under the Metropolitan City and Provincial Offices of Education in Korea

Journal of Korean Library and Information Science Society / Journal of Korean Library and Information Science Society, (P)2466-2542;
2006, v.37 no.3, pp.173-191

(2006). An Analysis of the Digital Reference Services of Teaching & Learning Aid Centers under the Metropolitan City and Provincial Offices of Education in Korea. Journal of Korean Library and Information Science Society, 37(3), 173-191.
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Abstract

Examinations and analysis were done to understand the digital reference services of the Teaching & Learning Aid Centers under 16 metropolitan city and provincial offices of education. The data used were collected from July 3, 2006 to July 15, 2006 by the direct contacts on their main homepages and recording the question and answer transcripts. It was proven that 13 of the 16 Teaching & Learning Aid Centers have done the reference services. In this study, several characteristics-whether the digital reference service was done or not, interface access level, its title, its communication tool, reference question number, reference question style, answer rate, etc-were analyzed. Tips for the future development were provided on the basis of the inadequacies and other findings revealed through this study.

keywords
Teaching & Learning Aid Center, Digital Reference Service, ICT, School Library Media Center, Teacher Librarian, Media Specialist, 교수학습지원센터, 디지털참고봉사, ICT, 학교도서관매체센터, 사서교사, 매체전문가, Teaching & Learning Aid Center, Digital Reference Service, ICT, School Library Media Center, Teacher Librarian, Media Specialist

Journal of Korean Library and Information Science Society

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