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A Study on Improving of Access to School Library Collection through High School Students' DLS Search Behavior Analysis

Journal of Korean Library and Information Science Society / Journal of Korean Library and Information Science Society, (P)2466-2542;
2020, v.51 no.2, pp.355-379
https://doi.org/10.16981/kliss.51.2.202006.355
Jung, Youngmi
Kang, Bong-Suk
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Abstract

Digital Library System(DLS) for the school library is a key access tool for school library materials. The purpose of this study was to find ways to improve the accessibility of materials through analysis of students' information search behavior in DLS. Data were collected through recording of 42 participants' DLS search process, and questionnaire. As a result, the search success rate and search satisfaction were found to be lower when the main purpose of DLS is simple leisure reading, information needs are relatively ambiguous, and when user experiences the complicated situations in the search process. The satisfaction level of search time sufficiency was the highest, and the search result satisfaction was the lowest. Besides, there was a need to improve DLS, such as integrated search of other library collection information, the recommendation of related materials, the print output of collection location, voice recognition through mobile apps, and automatic correction of search errors. Through this, the following can be suggested. First, DLS should complement the function of providing career information by reflecting the demand of education consumers. Second, improvements to DLS functionality to the general information retrieval system level must be made. Third, an infrastructure must be established for close cooperation between school library field personnel and DLS management authorities.

keywords
정보검색행태, 정보추구행태, 이용자, 접근성

Journal of Korean Library and Information Science Society