An Analysis of Users’ Perception of Providing CHI Services in Public Libraries

& (2011). An Analysis of Users’ Perception of Providing CHI Services in Public Libraries. Journal of Korean Library and Information Science Society, 42(3), 45-77, https://doi.org/10.16981/kliss.42.3.201109.45

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Abstract

In this study, by performing a survey targeting public libraries' users, we analyzed the most common path to acquire health information, the users' perception about if public libraries are needed to provide CHI services, and the factors that affect users' perceptions. The results are as follows: 1) About 90% of Korean public libraries' users do not take into account public libraries as the acquisition path for CHI resources. 2) About 60% of users thought that public libraries are needed to provide CHI services. 3) The factors that affect users' perception for the necessity of public libraries providing CHI services, were their interest in health and hours of using the internet per day. 4) In addition, we analyzed differences in perception between librarians and patrons about the necessity of public libraries providing the CHI services. The result showed that there was no significant difference in their perceptions, and both groups strongly felt that public libraries must provide the CHI services.

keywords: CHI, Consumer Health Information, Public Library, User’s Perception, CHI Services, 소비자건강정보, 공공도서관, 이용자인식, 건강정보이용현황

Reference

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Article Contents

Vol.42 No.3

An Analysis of Users’ Perception of Providing CHI Services in Public Libraries

Abstract

Reference

Journal of Korean Library and Information Science Society