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Vol.43 No.3
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도서관의 이용자맞춤형서비스와 프라이버시

A Study of Personalized User Services and Privacy in the Library

한국도서관·정보학회지 / Journal of Korean Library and Information Science Society, (P)2466-2542;
2012, v.43 no.3, pp.353-384
https://doi.org/10.16981/kliss.43.3.201209.353
노영희 (건국대학교)
노영희. (2012). 도서관의 이용자맞춤형서비스와 프라이버시. 한국도서관·정보학회지, 43(3), 353-384, https://doi.org/10.16981/kliss.43.3.201209.353
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초록

본 연구는 최근에 이슈가 되고 있는 필터버블 문제와 프라이버시 침해 문제가 이용자맞춤형서비스를 제공하는 도서관과 무관하지 않다는 인식에서 수행되었다. 본 연구에서는 최첨단기술을 활용하는 위치기반서비스, 상황인식서비스, 책추천서비스, RFID기반서비스, 클라우드서비스가 어떤 측면에서 개인정보침해 및 프라이버시 침해가능성이 있는지를 고찰하였다. 또한 특정 서비스 이용을 위해 개인정보를 제공한 이용자는 개인정보를 포기한 것으로 보아야 하는지, 국내 도서관에서 도서관 이용자의 프라이버시 문제가 논의된 적이 있는지, 필터버블 문제가 도서관 이용자에게 줄 수 있는 위험성과 해결책은 무엇인지에 대해서도 간단히 논의하였다. 본 연구는 도서관 프라이버시에 대한 초기단계의 연구로서 향후 국내 프라이버시 연구의 기초자료로 활용될 수 있기를 바란다.

keywords
Personalized user services, Personal information, Privacy in the library, Filter bubble, 이용자맞춤형서비스, 개인정보, 도서관 프라이버시, 필터버블

Abstract

This study was conducted on the observation that the filter bubble and privacy violation problems are related to the personalized services provided by libraries. This study discussed whether there is the possibility for invasion of privacy when libraries provide services utilizing state-of-the-art technology, such as location-based services, context aware services, RFID-based services, Cloud Services, and book recommendation services. In addition, this study discussed the following three aspects: whether or not users give up their right to privacy when they provide personal information for online services, whether or not there are discussions about users' privacy in domestic libraries, and what kind of risks the filter bubble problem can cause library users and what are possible solutions. This study represents early-stage research on library privacy in Korea, and can be used as basic data for privacy research.

keywords
Personalized user services, Personal information, Privacy in the library, Filter bubble, 이용자맞춤형서비스, 개인정보, 도서관 프라이버시, 필터버블

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