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Journal of Korean Library and Information Science Society

  • P-ISSN2466-2542
  • KCI

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Vol.47 No.2

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A Study on the perception and improvement for the CIP of the public librarians

Journal of Korean Library and Information Science Society / Journal of Korean Library and Information Science Society, (P)2466-2542;
2016, v.47 no.2, pp.157-173
https://doi.org/10.16981/kliss.47.2.201606.157



& (2016). A Study on the perception and improvement for the CIP of the public librarians. Journal of Korean Library and Information Science Society, 47(2), 157-173, https://doi.org/10.16981/kliss.47.2.201606.157

Abstract

This study investigates 185 public librarians' perceptions, satisfactions score and loyalty for CIP program operated by the National Library of Korea. The 172 (93.0%) librarians have perceived about the CIP, and 98(57.0%) librarians make use of the CIP at their works. They were relatively high perceptions on the service quality (3.50), satisfaction (3.71), and loyalty (3.72) for the CIP on the Likert 5-point scale. This study also tested the quality of service, satisfaction and loyalty using Structured Equation Model(SEM) models. Research findings show that CIP data quality had a statistically meaningful positive impact on user satisfaction and user satisfaction had a meaningful positive impact on loyalty.

keywords
CIP, Cataloging In Publication, 출판예정도서목록, CIP-서비스품질, CIP-고객만족도, CIP-충성도, 구조방정식모형, CIP, Cataloging in publication, CIP-Service quality, CIP-Satisfaction, CIP-Loyalty, SEM

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