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Journal of Korean Library and Information Science Society

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Vol.49 No.1
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A Study on the Revitalization of Modern Literature Service Based on User Awareness Survey

Journal of Korean Library and Information Science Society / Journal of Korean Library and Information Science Society, (P)2466-2542;
2018, v.49 no.1, pp.47-75
https://doi.org/10.16981/kliss.49.1.201803.47



& (2018). A Study on the Revitalization of Modern Literature Service Based on User Awareness Survey. Journal of Korean Library and Information Science Society, 49(1), 47-75, https://doi.org/10.16981/kliss.49.1.201803.47
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Abstract

The objective of this study is to investigate the current usage and Satisfaction Levels of modern literature services provided by the National Library of Korea, and explore the strategies to promote the use of the modern literature service. The result show that the usage rate of users for the modern literature service is very low, and the Satisfaction Level of the experienced users are found to be normal. Therefore, in order to increase the utilization rate and the Satisfaction Level, first, it is required for active promotion of current modern literature services. Second, the public relations of exhibitions and viewing information are provided direct access to users of the modern literary materials, so various types of exhibitions and events are necessary. Third, although respondents said that library homepage, portal site, and SNS are effective public relations methods, in the case of less-educated and seniors, they prefer public relations through offline media. Therefore, deeper theoretical considerations are necessary in order to select affordable public relations media.

keywords
근대문학자료, 근대문학자료서비스, 이용현황, 이용자 인식조사, 서비스 활성화 방안, Modern literary, Modern literary service, Usage status, User awareness survey, Service activation plan

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