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Strategies for Increasing Library Inclusion by Analyzing Local-based Demands of Vulnerable Population

Journal of Korean Library and Information Science Society / Journal of Korean Library and Information Science Society, (P)2466-2542;
2020, v.51 no.2, pp.295-318
https://doi.org/10.16981/kliss.51.2.202006.295
Kang, Ji Hei
Bae, Kyung-Jae

Abstract

This study was conducted to grasp the changing user needs, especially the changing information needs of the vulnerable groups of knowledge and information. The study analyzed the information needs of the migrants in Area A by introducing a community-based participatory research methodology. The authors cooperated with the local community throughout the entire course of the study and proposed an inclusive library strategy for the underprivileged in the A region. Migrants were in demand for easy writing materials, reading activities programs, leisure culture programs, and literacy programs. In particular, it was analyzed that services should be provided through cooperation with related organizations. As a result of the study, it was suggested to provide experiences of deeply participating in the current library and to provide various information sources (resource guides) and to promote through children.

keywords
도서관 포용성, 포용 서비스, 지식정보 취약계층, 이민자 서비스, 지역사회기반참여연구

Journal of Korean Library and Information Science Society