ISSN : 1229-0688
본 연구는 내담자가 상담자 자신에 대한 분노를 표현할 때 내담자의 분노에 대한 상담자의 반응이 상담자 자신의 특성에 따라서 어떻게 달라지는지를 탐색하기 위한 것이었다. 이를 위하여 본 연구에서는 내담자가 상담자에게 분노를 표현하는 내용을 담은 비디오테이프를 보면서 상담자가 반응하는 모의상담 연구방법을 활용하였다. 본 연구결과를 보면 첫째, 분노불편감이 높은 상담자일수록 분노한 내담자에 대하여 불안을 많이 느끼며, 분노한 내담자의 진술을 왜곡하여 지각하였다. 둘째, 상담경력이 많은 상담자일수록 분노한 내담자에 대하여 불안을 적게 느끼며 회피반응을 적게 나타내며, 분노한 내담자의 진술을 왜곡하여 지각하였다. 셋째, 여자 상담자가 남자 상담자에 비하여 불안을 적게 느꼈다. 넷째, 나이가 많은 상담자일수록 분노한 내담자에 대하여 불안을 적게 느끼며 분노한 내담자의 진술을 왜곡하여 지각하였다. 이러한 본 연구의 결과는 내담자의 분노를 효과적으로 다루기 위한 훈련이 필요한 사람이 누구인지를 구체적으로 알 수 있도록 하며, 상담자의 특성에 따라 차별화된 훈련과정과 방법을 적용하는데 활용될 수 있을 것이다.
The purpose of the present study was to investigate the effects of counselor's anger proneness and anger discomfort on counselor's reactions to an angry client. The effects of counselor experience, gender, and age on couselor's reactions were also examined. Counselor's reactions include inaccurate perception of angry client's statements, anxiety with, anger toward, and avoudance response to an angry client. Fifty-five counselor trainees participated in this study. Counselor first completed the measures of counseling experience, anger proneness and anger discomfort, after which they viewed and gave their reactions to an angry client-actor on videotape. The findings of the study were as follows: 1) Counselor's anger proneness was not related to counselor's reactions to an angry client significantlys. Counselor's anger discomfort was positively related to state anxiety and distortion of inaccurate perception. 2) Counselors with high anger proneness and high anger discomfort showed more state anxiety than counselors with high anger proneness but low anger discomfort did. 3) Some experience factors were negatively related to state anxiety and avoidance response but were positively related to distortion of inaccurate perception. Age was negatively related to state anxiety but was positively related to distortion of inaccurate perception. Female counselors showed more state anxiey than male counselors did. 4) Anger discomfort partialled out the variance explained by some experience factors, gender, and age still accounted for a significant amount of variance for state anxiety. After partialled out the variance explained by some experience factors and age, anger discomfort still accounted for a significant amount for distortion of inaccurate perception. Several discussions on the implication and limitation of the study were presented.
