ISSN : 1229-0688
This study was designed to develop a conceptualization of organizational multicultural competence for working with international students in university counseling centers in Korea from the perspectives of 20 current practitioners using concept mapping procedures. Specifically, this study elicited organizational behavioral indicators that are beneficial in providing counseling services to international students. Behavioral indicators were organized into core areas of competence, rated in terms of importance and degree of execution, then analyzed quantitatively through multidimensional scaling analysis. The categories of center competence for international student counseling were: (1) engaging in active partnership/advocacy for sustainability, (2) providing counselor support, (3) creating international student-friendly setting, (4) reaching out to international students, and (5) diversifying counseling services. This study represents the first formal research to systematically examine the multicultural competence of university counseling centers working with international students, and offers practical guidance on how to provide competent services to this growing population.
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