Service Quality, Value and Satisfaction in University Job Fair

This paper examines the casual relations among service quality, perceived value and satisfaction from the perspective of Job Fair attendees. Numerous studies have been conducted in the field of perceived value and satisfaction. This work would be the mere contribution in the literature development but surely contribute to the better development of service providing sector to create better quality, value and satisfaction. A framework suggested that personal service, touristic attractiveness and physical environments were turned out to affect positively on the perceived value and satisfaction. The service providers should concentrate on developing the issues.

keywords: SERVQUAL, Perceived Value, Satisfaction, Job Fair

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Article Contents

Vol.6 No.3

Service Quality, Value and Satisfaction in University Job Fair

Abstract

INTERNATIONAL JOURNAL OF CONTENTS