Abstract

The purpose of this review article was to identify the any dispute, and to suggest the themes for the future research about the trust in the organization. Three issues concerned with the topic are as follows: First, how to define the trust including various disciplinary view of it. It might be generally admitted to define trust as psychological state which is comprised of cognition, affect, and behavioral aspect. And also, it is important to recognize the conditions of risk and interdependence which make the trust salient. Second, the issue is to identify the basis of trust, forms of trust, and antecedents of trust. To classify trust into cognition-based trust, affect-based trust, and institution-based trust were suggested by most researchers, but only personal propensity, ability, integrity, and benevolence were verified as the antecedents of trust. To identify the missing conceptual antecedents of affect-based and institution-based trust remains for the future research. Finally, there is a dispute about the relationship between trust and distrust. Whether the two are the opposites of one dimension, or the two are related but may simultaneously exist with the assumption of multidimensionality. Suggestions fur the issues above, and the applicable future research themes were discussed.