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A Study on ISO 9001 : 2000 for Scientific and Technological Information Service

Journal of the Korean Society for Library and Information Science / Journal of the Korean Society for Library and Information Science, (P)1225-598X; (E)2982-6292
2004, v.38 no.3, pp.85-101



Abstract

a lot of business processes, and the renewed processescontribute new paradigms of the 21th century. As one of the rev olutions, ISO 9000 becomes a standard for developingefficient quality management systems which provide any-time and Thus, it becomes important to research on quality management sy stems for improving quality in information flowingand service domain. In this paper, we describe the applicable d irection and the case study of ISO 9001:2000 whicho help for the quality enhancement.

keywords
ISO(International Organization for Standardization) Scientific and Technological Information, QMS, 품질경영시스템, 과학기술정보, 정보품질, ISO(International Organization for Standardization) Scientific and Technological Information, QMS

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Journal of the Korean Society for Library and Information Science