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Journal of the Korean Society for Library and Information Science

ISSN : 1225-598X

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Vol.56 No.1
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A Study on Information Needs of Senior Users and Service Improvement in Public Library

Journal of the Korean Society for Library and Information Science / Journal of the Korean Society for Library and Information Science, (P)1225-598X; (E)2982-6292
2022, v.56 no.1, pp.449-472
https://doi.org/10.4275/KSLIS.2022.56.1.449


& (2022). A Study on Information Needs of Senior Users and Service Improvement in Public Library. Journal of the Korean Society for Library and Information Science, 56(1), 449-472, https://doi.org/10.4275/KSLIS.2022.56.1.449
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Abstract

The purpose of this study is to investigate the information need of senior users of public libraries and to present ways to improve senior services based on this. To this end, demographics and public library statistics were analyzed, and opinions and demands on book collection, programs, services, and spaces were investigated for senior users of Gangseo-gu libraries. The survey was conducted with surveys and interviews, and based on the results of the survey, it was suggested that the improvement of senior service should be carried out to customized contents collection, program connecting the past, present and future, services with enhanced access and publicity and securing dedicated space for seniors.

keywords
Senior Services, Senior, Information Needs, Public Libraries, Collection, Program, Service, Space, 시니어서비스, 시니어이용자, 정보이용요구, 공공도서관, 장서, 프로그램, 서비스, 공간

Journal of the Korean Society for Library and Information Science

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