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Study on the Place Image Factors for Place Branding of Public Libraries

Journal of the Korean Society for Library and Information Science / Journal of the Korean Society for Library and Information Science, (P)1225-598X; (E)2982-6292
2022, v.56 no.4, pp.129-159
https://doi.org/10.4275/KSLIS.2022.56.4.129


Abstract

This study generated primary data for supporting the place branding as a part of the library advertising and marketing strategies to increase public library visits. The literature review enabled the use of the place branding concepts to discover the relationships among the constituent parts, factors, expected outcomes, and loyalty, then to develop the research model and the hypothesis, which were verified using the Structural Equation Model. There were 34 research hypotheses, of which 21 were adopted. The place image factors such as library reliability, library reciprocity, and library safety were found to be significant. This study derived social contribution value as new place value and place image factors as the potential brand image of public libraries. It helped select the place image factors that best fit the local library’s core values (i.e., place value). This study is meaningful because it is a fundamental study to introduce place branding in public libraries as an advertising and marketing strategy. And it is expected that public libraries will grow into high-quality brands with high awareness, loyalty, and secure leadership in the local community.

keywords
Public Library Place Image Factor, Place Branding, Promotion, PR, Marketing Strategy, 공공도서관 장소이미지요인, 장소브랜딩, 홍보, 마케팅 전략

Journal of the Korean Society for Library and Information Science