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How Do Library Visitors Use Spaces in a Public Library?

Journal of the Korean Society for Library and Information Science / Journal of the Korean Society for Library and Information Science, (P)1225-598X; (E)2982-6292
2023, v.57 no.1, pp.5-21
https://doi.org/10.4275/KSLIS.2023.57.1.005

Abstract

The purpose of this study is to analyze how library visitors use spaces in the library and to make suggestions for improving library use environments. Library use patterns were analyzed by tracking the users’ smartphone WiFi. A library located in Seoul, Korea was selected and detectors were installed in the library. The suggestions from the results analyzing data collected between September, 2016 and December, 2016 were as followed. 27.17% of library visitors used a space in the library. Among them, 28.69% used the lobby to return their checked-out materials. Therefore, the library is recommended to install a device in the area in which users are easy to return their items. Additionally, since the spatial relationship between cultural program room and book shelves was low, those programs might be improved by providing library materials related with them.

keywords
Public Library, Wi-Fi, Space Use Behavior, Data Analysis, Way-Finding, Single Space Usage, 공공도서관, 와이파이, 공간이용행태, 데이터분석, 동선, 단일 공간 이용

Journal of the Korean Society for Library and Information Science