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Comparison of Librarians’ Perception on Metaverse According to their Experience in Use

Journal of the Korean Society for Library and Information Science / Journal of the Korean Society for Library and Information Science, (P)1225-598X; (E)2982-6292
2023, v.57 no.2, pp.293-319
https://doi.org/10.4275/KSLIS.2023.57.2.293
Kung Jin Lee
Chae Yeon Lee
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Abstract

As libraries strive to improve their services, many have expressed interest in implementing new technologies. One such technology is metaverse, a virtual-reality space that enables social activities using avatars. However, implementing this technology can be challenging when many librarians are unfamiliar with the concept. This study aimed to investigate how librarians’ prior experiences with metaverse influence their expectations and potential use of the technology in libraries. Interviews with a total of 18 librarians were conducted. The study findings reveal that librarians had different conceptualizations of metaverse, regardless of prior experience. However, librarians had different thoughts on the potential use of metaverse for libraries dependent on prior experience. Regarding thoughts on potential use, the librarians who had non-experience running metaverse programs suggested ideas in expanding and trying out new services within metaverse. The librarians who had experience running metaverse programs, on the other hand, suggested focusing on transferring the existing services that are currently being provided in the library to metaverse.

keywords
Metaverse, Library Service, 4th Industrial Revolution, Librarian Perception, Virtual Reality

Journal of the Korean Society for Library and Information Science