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A Study on the Intention of Public Library Librarians to Use Artificial Intelligence-Based Technology

Journal of the Korean Society for Library and Information Science / Journal of the Korean Society for Library and Information Science, (P)1225-598X; (E)2982-6292
2023, v.57 no.3, pp.163-190
https://doi.org/10.4275/KSLIS.2023.57.3.163
Gi Young Kim
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Abstract

This study analyzed the effect of technology preparation and technology acceptance factors on the intention of public library librarians to use artificial intelligence-based technology using the technology acceptance model. To this end, a survey was conducted on public library librarians, and a total of 202 survey data were used for statistical analysis. As a result of the hypothesis test, first, optimism has a significant positive (+) effect on perceived usefulness, and discomfort has a significant negative (-) effect. Optimism and innovation on perceived ease of use were found to have a significant positive (+) effect, and discomfort was found to have a significant negative (-) effect. Second, perceived ease of use was found to have a significant positive (+) effect on perceived usefulness, and both perceived usefulness and perceived ease of use had a significant positive (+) effect on the intention to use. Third, optimism was found to have a significant positive (+) effect on the intention to use, and anxiety was found to have a significant negative (-) effect. This study is expected to provide basic data on the use of artificial intelligence technology in the future by empirically analyzing public library librarians' perceptions of artificial intelligence-based technology.

keywords
Artificial Intelligence, Public Library Librarians, Technology Readiness Index, Technology Acceptance Factor, Intention to Use

Journal of the Korean Society for Library and Information Science