Journal of the Korean Society for Library and Information Science
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- P-ISSN1225-598X
- E-ISSN2982-6292
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A Study on the Effect of University Online Learning Platform Usability on Course Satisfaction
Jee Yeon Lee
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Abstract
The study aims to understand undergraduates’ and graduate students’ perceptions and satisfaction with online learning platforms and to verify the relationship between usability factors and satisfaction with online courses. The literature review facilitated the summarization of major factors to be considered in the online learning platform development process and established the research model. The follow-up survey verified the perceptions of university constituents regarding the fulfillment of the university online learning platforms’ user interface principles, platforms’ usability, satisfaction with platforms, and satisfaction with online courses. Causal relationships between variables were tested and modeled by analyzing survey results. We also confirmed that the same model can be applied to different types of learners and various types of online learning methods. This study is significant in verifying that the fulfillment of the platforms’ user interface design principles can affect satisfaction with online courses using the platforms based on learners’ evaluation results. We expect that the research model proposed in this study can contribute to the improvement and development of online learning environments in the future.
- keywords
- University Online Learning Platforms, Course Satisfaction, Usability, User Interface Design Principles, Students
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