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The Impact of Career Plateau on Job and Career Attitudes and Moderating Effects of Emotional Intelligence and Organizational Support

Abstract

The purpose of this study was to examine the impact of career plateau(structural plateau and content plateau) on employee`s job satisfaction, career movement intention(career movement within an organization and career movement between organizations), and career withdrawal intention, and furthermore to identify the role of emotional intelligence and organizational support as a moderator. Survey data were collected from 173 employees. The results indicated that structural plateau was negatively related to job satisfaction and career movement intention within an organization, and was positively related to career movement intention between organizations and career withdrawal intention. Also, content plateau was negatively related to job satisfaction. and was positively related to career movement intention between organizations. In addition, the results of hierarchical multiple regressions and Hotelling`s t test indicated that both of structural and content plateau influenced on job satisfaction, and structural plateau had stronger impact on career movement intention between organizations and career withdrawal intention than content plateau. Futhermore, the results of hierarchical multiple regressions indicated that emotional intelligence showed significant moderating effect on the relationship between structural plateau and outcome variables(career movement intention between organizations and career withdrawal intention). Also, emotional intelligence moderated the relationship between content plateau and outcome variables(job satisfaction, career movement intention within an organization, and career movement intention between organizations). Organizational support moderated the relationship between structural plateau and consequences(job satisfaction and career movement intention between organizations), and the relationship between content plateau and career movement intention between organizations. Finally, implications and limitations of this study were discussed, and the future research tasks were suggested.

keywords
structural plateau, content plateau, emotional intelligence, organizational support, career movement intention, career withdrawal intention, 구조적 경력정체, 내용적 경력정체, 정서지능, 조직지원, 경력이동의도, 경력변경의도

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