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A Study on Service Modeling for IR Agency Service in a Public Library and Its Expectations

Journal of the Korean Society for Library and Information Science / Journal of the Korean Society for Library and Information Science, (P)1225-598X; (E)2982-6292
2006, v.40 no.1, pp.195-215


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Abstract

With the developments in the areas of IT and internet, the portal sites have provided a variety of services. The explosive growth of portal sites based on IR services has a great influence on information services and types of information provided typically by libraries. Because of various and useful information services, information users consider portal sites as a more useful information resource. With the user's changes in information resource, the portal sites can be a threatening competitor to libraries as a information resource. To deal successfully environmental changes around libraries, IR agency service can be best solution. IR agency service is a sort of more advanced and expanded information services for information users who can not connect to internet or has no skill on IT area. In this paper, information users' opinion on their internet using behavior and IR agency service was collected and analyzed. Based on the result of survey, this paper proposes how to provide IR agency service and its expecting effect for libraries, especially public libraries.

keywords
정보검색대행서비스, 정보검색, 지식검색, 정보서비스, 공공도서관IR Agency Service, Information Retrieval, Knowledge Retrieval, Information Service, Public Library, 정보검색대행서비스, 정보검색, 지식검색, 정보서비스, 공공도서관IR Agency Service, Information Retrieval, Knowledge Retrieval, Information Service, Public Library

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Journal of the Korean Society for Library and Information Science