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Library Service Users' Information Seeking Behavior Model Based on the Grounded Theory Methodology

Journal of the Korean Society for Library and Information Science / Journal of the Korean Society for Library and Information Science, (P)1225-598X; (E)2982-6292
2010, v.44 no.1, pp.5-28
https://doi.org/10.4275/KSLIS.2010.44.1.005

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Abstract

This study analyzed the characteristics of library service users' information seeking behavior based on the grounded theory methodology. After interviewing twelve undergraduate students, the researcher coded the data based on the grounded theory methodology. As a result of the entire coding processes, this study constructed the library service users' information seeking behavior model. According to the model, the following ten factors are important when explaining library service users' information seeking behavior: the information users' environment, other people, users' experiences, recognition of information sources, information provided, memory, a need-creating environment, information gathering, information use, and satisfaction and/or dissatisfaction.

keywords
Library Service User, Information Seeking Behavior, Information Seeking Behavior Model, Grounded Theory Methodology, Library Service User, Information Seeking Behavior, Information Seeking Behavior Model, Grounded Theory Methodology, 도서관서비스 이용자, 정보추구행태, 도서관서비스 이용자 정보추구행태, 정보추구행태모델, 근거이론방법론

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Journal of the Korean Society for Library and Information Science