Journal of the Korean Society for Library and Information Science
- Apply for Authority
- P-ISSN1225-598X
- E-ISSN2982-6292
Success Factors in Effecting Cultural Change in Organizations: A Case Study
- Downloaded
- Viewed
Abstract
In our knowledge-based society, a corporation’s main growth engine consists of its unique core competences and how these are organized rather than materialized competitive advantage. Intangible factors such as creative organizational culture, learning capability, brands, marketing ability and technology are notable examples of such core competencies. To ensure constant development of a corporation, it is important to understand the environment in which these factors operate. Drawing on literature research, this paper looks at organizational culture and change, and employees’ attitudes and resistance factors to such change. To strengthen the explanation of this study the Korea Asset Management Corporation was used as a case study. From the point of view of information science, knowledge has been viewed as that which is found in books and databases. Such “knowledge” is storable, passive and unchangeable. However, more recently it is seen by many researchers that this approach is limited in that it ignores the knowledge that “sits” in human “bodyminds” and organizations. Such knowledge forms the backbone of organizational culture and should be considered in any meaningful study of information.
- keywords
- 문화 변화, 지식경영, 혁신, 정보학, Cultural Change, Culture Change, Knowledge Management, Innovation, Information Science, Cultural Change, Culture Change, Knowledge Management, Innovation, Information Science
Reference
공공기관혁신평가단. 2006. ꡔ혁신평가보고서ꡕ. [서울]: 기획재정부.
공공기관혁신평가단. 2007. ꡔ혁신평가보고서ꡕ. [서울]: 기획재정부.
노정란. 1999. 지식경영과 정보인프라, 정보전문가의 관계. ꡔ한국비블리아ꡕ, 9: 207-220.
노정란. 2000. 지식정보센터를 중심으로 한 지식경영 구축사례. ꡔ한국비블리아학회 추계학술발표회 발표논문집ꡕ, 2000년 11월 17일. [전주: 전북대학교].
노정란. 2003. 전문도서관 기반의 지식경영 방법론 연구. ꡔ한국문헌정보학회지ꡕ, 37(2): 343-364.
노정란. 2006. KM기반의 경영혁신. ꡔ제17회 한국지식경영학회 지식경영학술심포지엄 발표논문집ꡕ, 2006년 9월 22일. [서울: COEX 컨벤션센터].
노정란. 2008. 인적자산과 지식자원의 연계를 통한 조직역량 강화 방안. ꡔ한국지식경영학회 추계학술대회 발표논문집ꡕ, 2008년 11월 7일. [광주: 전남대학교].
노정란. 2009. ꡔ인적자산과 지식자원의 연계를 통한 조직역량 강화 방안ꡕ. 석사학위논문, 한국과학기술원(KAIST) EMBA.
박원우, 성지영. 2005. 효과적 조직 문화 변화 방법의 도출에 관한 연구. ꡔ노사관계연구ꡕ, 16: 31-84.
전국경제인연합회 편. 2004. ꡔ우리의 변화는 계속된다: 한국자산관리공사의 온비드시스템ꡕ. 사례로 배우는 e비즈니스, Ⅱ. 서울: 전국경제인연합회.
Atkinson, Philip. 2005. “Managing resistance to change." Management Services, 49(1): 14-19.
Bartlett, Christopher A., & Wozny, Meg. 2005. GE’s two-decade transformation: Jack Welch’s leadership. Harvard Business School Case. 9-399-150. Harvard Business School.
Board of Trustees of the Leland Stanford Junior University. 1998. SAS Institute(A): A different approach to incentives and people management practices in the software industry. Stanford Business School Case. HR6-A. Graduate School of Business Stanford University.
Chrusciel, Don & Field, Dennis W. 2006. “Success factors in dealing with significant change in an organization." Business Process Management Journal, 12(4): 503-516.
George, J. M. and Jones, G. R. 1996. Understanding and management of change. London: Pitman Publishing.
Gilgeous,V. 1997. Operations and the management of change. London: Pitman Publishing. Quoted in Lai, Ming-Fong and Lee, Gwo-Guang. “Relationship of organizational culture toward knowledge activities." Business Process Management Journal, 306-322, 13(2).
Graetz, F. 2000. “Strategic change leadership." Management Decision, 38(8): 550-564. Quoted in Chrusciel, Don & Field, Dennis W. “Success factors in dealing with significant change in an organization." Business Process Management Journal, 503-516, 12(4).
Hotek, D., & White, M. 1999. “An overview of performance technology." The journal of Technology Studies, 15(1):43-50.Quoted in Chrusciel, Don & Field, Dennis W. “Success factors in dealing with significant change in an organization." Business Process Management Journal, 503-516, 12(4).
Kelly, Catherine. 2007. “Managing the relationship between knowledge and power in organizations," Aslib Proceedings: New Information Perspectives, 59(2): 125-138.
Ming-Fong Lai, & Gwo-Guang Lee,. 2007. “Relationship of organizational culture toward knowledge activities." Business Process Management Journal, 13(2): 306-322.
Chang-Yang Lee. 2010. “A theory of firm growth: Learning capability, knowledge threshold, and patterns of growth." Research Policy, 39: 278-289.
Oswick, Cliff et al,. 2005. “Looking forwards: discursive directions in organizational change." Journal of Organizational Change Management, 18(4): 383-390.
Ott, J. S. 1989. The organizational culture perspective. Pacific Grove, CA: Brooks/Cole Publishing Company. 재인용: 박원우, 성지영. 효과적 조직 문화 변화방법의 도출에 관한 연구. ꡔ노사관계연구ꡕ, 16: 31-84, 2005.
Ouchi, W. 1981. Go From A to Z: Thirteen steps to a theory Z organization. Management Review, 9(4): 36-43.
Pascale, R. T., & Athos, A. G. 1981. The art of Japanese management: Applications for American executives. New York: Simon and Schuster.
Pettigrew, A. 1979. “On studying organizational culture." Administrative Science Quarterly, 24: 570-581.
Phelan, Michael W. 2005. “Cultural revitalization movement in organization change management." Journal of Change Management, 5(1): 47-56.
Prahalad, C. K., & Hamel, Gary. 1990. The core competence of the corporation. Harvard Business School Case. Harvard Business School. 재인용: ꡔ매일경제ꡕ, 2010. ‘핵심역량 이론 창시자’ 프라할라드 교수 타계, 4월 20일.
Rashid, Md Zabid Abdul, Sambasivan, Murali, & Rahman, Azmawani Abdul. 2004. “The influence of organizational culture on attitudes toward organizational change." Leadership & Organization Development Journal, 25(1/2): 161-177.
Sathe, V. 1985. Culture and related corporate realities. Homewood. IL: Irwin. 재인용: 박원우, 성지영. 효과적 조직 문화 변화방법의 도출에 관한 연구. ꡔ노사관계연구ꡕ, 16: 31-84, 2005. Quoted in.
Schein, E. H. 1985. The corporate culture survival guide. San Francisco: Jossey-Bass.
Washington, Marvin, & Hacker, Marla. 2005. “Why change fails: knowledge counts." Leadership & Organization Development Journal, 26(5/6): 400-411.
Weber, P., & Weber, J. 2001. “Changes in employee perceptions during organizational change." Leadership & Organizational Development Journal, 22(6): 291-300. Quoted in Chrusciel, Don & Field, Dennis W. “Success factors in dealing with significant change in an organization." Business Process Management Journal, 503-516, 12(4).
- Downloaded
- Viewed
- 0KCI Citations
- 0WOS Citations