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Journal of the Korean Society for Library and Information Science

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Vol.47 No.2
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Analysis of the Library Service Satisfaction of College Students with Disabilities in Korea

Journal of the Korean Society for Library and Information Science / Journal of the Korean Society for Library and Information Science, (P)1225-598X; (E)2982-6292
2013, v.47 no.2, pp.5-24
https://doi.org/10.4275/KSLIS.2013.47.2.005

(2013). Analysis of the Library Service Satisfaction of College Students with Disabilities in Korea. Journal of the Korean Society for Library and Information Science, 47(2), 5-24, https://doi.org/10.4275/KSLIS.2013.47.2.005
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Abstract

Many students with disabilities at the university face difficulties in educational inequity, cultural isolation, information illiteracy, and discrimination in the broad range of campus activities. The biggest barrier is the lack or difficulty of access to knowledge and information needed for learning. Libraries, therefore, must not discriminate against students with disabilities and should ensure equal access to and use of information resources and services. This paper analyzed the satisfaction and requirements on facility and space services, direct and indirect services, total library service of students with disabilities based on the results of the survey and interview. This paper suggested ways to improve service satisfaction of students with disabilities in a university library.

keywords
장애학생, 대학도서관, 서비스 만족도, 서비스 제고방안, Students with Disabilities, University Library, Service Satisfaction, Service Improvement Plan, Students with Disabilities, University Library, Service Satisfaction, Service Improvement Plan

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