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- E-ISSN2982-6292
Analysis of Reference Inquiries in the Field of Social Science in the Collaborative Reference Service Using the Co-Word Technique
Analysis of Reference Inquiries in the Field of Social Science in the Collaborative Reference Service Using the Co-Word Technique
Abstract
This study grasped the true nature of the inquiry domain by analysing the requests for collaborative reference service in the social science field using the co-word technique, and schematized the intellectual structure. First, this study extracted 748 uncontrolled keywords from inquiries for reference in the field of social science. Second, calculated similarity indices between the words on the basis of co-occurrence frequency, and performed not only clustering but also MDS mapping. Third, to grasp the difference in inquiries for reference by period, dividing the period into two parts, and performed comparative analysis. As a result, there formed 5 clusters and “Korea Education” showed an overwhelming size with 40.3% among those clusters. The result of the analysis through the period division showed there were many questions about “Education” during the first half, while a lot of inquiries with focus on “welfare and business information” during the second half.
- keywords
- Reference Inquiries, Ask a Librarian, Co-word Analysis, Cluster, Multi-dimensional Analysis
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