Abstract

With the increase in smartphone ownership and Internet usage using smartphones, the information environment is shifting from the existing PC to the smart mobile. The current undergraduate students are called Generation Z who prefer smartphones to PCs and video contents to texts. This study attempted to understand their usage behaviors of electronic resources in an academic library in a smart mobile environment. This study conducted a usage statistics analysis with 61,433 usage records of e-books, audiobooks, and e-learning contents and 1,595 records of users in the A academic library during 3 years from 2016 to 2018. The scope of the data includes the date of use, the subject, the year of publication, the channel of use, and each user’s gender, affiliation, status, admission date, and graduation date. This study investigated not only the general characteristics of electronic resource use, but also the usage behaviors according to the user’s demographic characteristics. Based on the findings, this study suggested practical service plans that are applicable in the near future and reflect changing circumstances.