Journal of the Korean Society for Library and Information Science
- P-ISSN1225-598X
- E-ISSN2982-6292
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Citizens’ Perception, Demands and Expectations of their Public Library Services in Daejeon
Abstract
The study examined citizens’ information needs, perception and expectations of their public library services in Daejeon. The study analyzed citizens’ demands and satisfaction(or dissatisfaction) of library services and facilities to develop comprehensive library plans and detailed strategies to satisfy the diverse users’ needs (including non-users’ needs) in the middle of rapidly changing socio-technological environments. To achieve the goal, the study collected the data by using both quota sampling and online and offline survey methods, and analyzed the 1,383 data through the statistical processes. The study found out the significant results and features, and suggested the implication and main points to apply the results to developing comprehensive library plans and strategies.
- keywords
- Public Library, Public Library Services, Use of Libraries, Perception of Libraries, 공공도서관, 공공도서관 서비스, 도서관 이용, 도서관 인식
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